RACHEL SOURS
Childrens Medical Center
Denver,CO
1
Certification
13
years of professional experience
Dependable licensed practical nurse equipped for fast-paced work and changing daily needs. Serves patients and their families effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase patient satisfaction
Work History
Triage Nurse, LPN
1 Year 6 Months- Provided phone triage for diverse pediatric patients, assessed symptom severity, and guided parents to appropriate care levels.
- Reviewed acute symptoms remotely using standardized clinical protocols to support safe, accurate patient disposition.
- Managed high call volumes efficiently while maintaining strong patient satisfaction and empathetic communication.
- Worked with pediatricians, social workers, and therapists to coordinate patient care and support service delivery.
- Used patient portals, secure messaging, and video conferencing platforms to help families stay connected with care teams.
- Documented all telephonic encounters, clinical advice, and care plan updates in real-time using Epic EHR with high accuracy and attention to detail.
Triage Nurse, LPN
6 Months- Used independent judgment within LPN scope to identify high-risk pediatric cases for immediate provider review.
- Supported care plan follow-through for children with chronic conditions such as asthma, diabetes, and neurodivergence through phone outreach.
- Assisted with care coordination for medically fragile pediatric patients by working with families, specialists, and insurance providers.
- Monitored quality measures and patient outcomes to spot gaps in pediatric preventive care.
- Taught parents home care steps, medication doses, and warning signs to help reduce unnecessary ER visits.
Licensed Practical Nurse
9 Years 5 Months- Administered medications, immunizations, and treatments per established protocols while maintaining accurate charting.
- Completed phone intake assessments, collected patient history and current medication lists, and supported provider workflow.
- Monitored patient status and communicated changes or concerns to healthcare team.
- Taught patients self-care techniques, medication use, and disease management.
- Guided patients through care systems, arranged specialty referrals, diagnostic testing, and preventive screenings through telehealth workflows.
Licensed Practical Nurse
10 Months- Answered complex patient questions about pre- and post-treatment instructions for cosmetic and medical dermatology procedures.
- Supported patient scheduling, specialist referrals, and follow-up tracking for chronic skin conditions such as psoriasis and eczema.
- Reviewed patient conditions and communicated changes or concerns to provider.
- Handled prescription refill requests, prior authorizations, and remote pharmacy communication for topical and biologic dermatology medications.
- Tracked medical equipment inventory and kept required supplies available for patient care.
Education
Nursing - Certificate Licensed Practical Nursing
Associate of Science - Associate's degree
Skills
Attention to detail
Teaching
Clinical judgement
Care coordination
Prior authorizations
Data and compliance
Problem-solving
Electronic health records
Medical terminology
Triage
Written and verbal communication
Time management
Interdisciplinary communication
Certification
LPN
Timeline
Triage Nurse, LPN
Childrens Medical Center
09.2024 - 03.2026Read More
Triage Nurse, LPN
Highlands Integrative Pediatrics
03.2024 - 09.2024Read More
Licensed Practical Nurse
Optum Health United Health Care/New West physicians
10.2014 - 03.2024Read More
Licensed Practical Nurse
Colorado Dermatology Center
08.2013 - 06.2014Read More
Emily Griffith Technical College
Nursing from Certificate Licensed Practical Nursing
Read More
CCD
Associate of Science from Associate's degree
Read More