Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Stevens

Paige,TX

Summary

Highly proactive manager with 15 years of experience in the food and bar service industry. Background includes sales, management and customer service in fast-paced, high-volume settings.

Overview

8
8
years of professional experience

Work History

Property Manager

Lost Pines Shire
06.2020 - Current
  • Social Media management including the creation of an Instagram account currently with over 3,500 followers
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs
  • Developed and executed plan to achieve and maintain 80% or better rate of occupancy
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes
  • Designed website, content, and all materials for digital publication and advertising.

Owner

Bleach Black Vintage
04.2016 - 12.2020
  • Sourced and authenticated vintage clothing for resale
  • Created all website and social media content including copywriting, product photography, and branding
  • Planned, implemented and tracked sales and marketing strategies to promote brand products
  • Developed and implemented favorable pricing structures and inventory systems

Bar Manager

Spider House Cafe & Ballroom
04.2015 - 07.2018
  • Managed day-to-day operations of a 5 stage, 3 bar, venue with food service hosting special events every night
  • Carefully interviewed, selected, trained, and supervised staff.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events
  • Shrunk inventory and waste costs through proactive evaluation and implementation of standardized procedures
  • Maximized customer service by training staff, overseeing operations, creating employee training manual and resolving issues
  • Increased profits with enhanced inventory oversight and strategic pricing adjustments.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.

Education

Associate of Arts -

Houston Community College
Houston, TX
2015

Skills

  • Inventory Control
  • Schedule Crew Members
  • Staff Scheduling
  • Full Service Restaurant Background
  • Menu Pricing and Writing
  • Prioritization
  • Verbal and Written Communication
  • Customer Relationship Management
  • Time Management
  • Team Leadership

Timeline

Property Manager

Lost Pines Shire
06.2020 - Current

Owner

Bleach Black Vintage
04.2016 - 12.2020

Bar Manager

Spider House Cafe & Ballroom
04.2015 - 07.2018

Associate of Arts -

Houston Community College

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