Rachel Stills
Des Moines
Summary
Experienced with accounts payable management and vendor relations. Utilizes effective communication skills to resolve invoice issues promptly. Knowledge of accounting software and principles, ensuring accurate financial documentation and compliance.
Overview
11
11
years of professional experience
Work History
Accounts Payable
Midwest Wheel
06.2023 - Current
- Process invoices and credits
- Follow up with vendors when credits will be submitted to H.D.A
- Truck Pride portal for us to process
- Doubled checked 7 other branches, to make sure their invoices, and credits were processed correctly
- Processed monthly payments in excess of $4.3 million dollars
Customer Service Representative/ Accounts Receivable
Hirsh Industries
05.2017 - 03.2023
- Place/cancel orders for customers SP Richards, Amazon, Overstock, and several other .com accounts
- Answer emails for customers receiving damaged product, parts missing
- Work with shipping full truckload or less than truckload orders
- Work with carriers in keeping/ making delivery/ picking up loads to deliver to DC's and end user
- Assisted customers with a warm and professional attitude
- Processed orders
- Assisted customers with questions
- Handled emails, inbound calls, and outbound calls
- Managed customer accounts
- Assisted with technical support duties
- Performed data entry for customer information, shipments and orders
- Handled billing issues and order inquiries
- SAP experience
- Manufacturing
- Supply Chain
- Deductions
- Write-offs
- Processed damage claims
Loan Servicing Specialist II
Wells Fargo
09.2016 - 03.2017
- Pay clients properly taxes to tax accessors, change parcel numbers on MSP
- Pay delinquent taxes
Customer Service Associate
Menards
04.2014 - 09.2016
- Guest Services
- Communicate Professionally, work to build and maintain relationships with co-workers
- Side by side training with new hires
- Assisting current managers with projects and other requests
- Maintain high quality of my work
- Adaptable to consistent change
- Able to assess an issue and answer quickly
- Exceptional Organization skills for priority of work flow
Education
High School Diploma -
Bondurant Farrar Community High School
Bondurant, IA05.2004
Skills
- Customer service expertise
- Advanced Excel skills
- Experienced in email management using Microsoft Outlook
- Proficient typing skills
- Efficient 10-key operation
- Accelerating project timelines
- Detail-oriented data entry
- Accounts payable processing
- Proficient in accounts payable processes
- Efficient accounts payable operations
- Accurate accounts payable reconciliation
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Accounts Payable
Midwest Wheel
06.2023 - Current
Customer Service Representative/ Accounts Receivable
Hirsh Industries
05.2017 - 03.2023
Loan Servicing Specialist II
Wells Fargo
09.2016 - 03.2017
Customer Service Associate
Menards
04.2014 - 09.2016
High School Diploma -
Bondurant Farrar Community High School
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