Rachel Suarez
Lehigh Acres,FL
Summary
Dynamic professional with a proven track record in logistics and customer service, notably at Solution Box Inc. Excelled in optimizing routes. Skilled in Microsoft Excel and communication, adept at developing strategies to meet customer needs and improve service quality.
Overview
7
7
years of professional experience
Work History
Driver
Uber
Miami, FL
08.2017 - Current
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Delivered goods and products to customer on time and in excellent condition.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Logistics Coordinator
Solution Box Inc
7800 Nw 95th St Doral
01.2021 - 09.2023
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Tracked orders and notified customers of status or potential delays.
- Developed strategies to optimize utilization of available resources.
- Performed regular audits and assessments of logistics processes to identify weaknesses, improve supply chain operations and minimize waste.
- Registered vendors and customers on database to maintain updated roster.
- Generated monthly performance reports to track and analyze shipping trends.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Developed and implemented strategies to reduce costs and improve quality of service.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Created reports to provide insights into logistics operations and performance.
- Monitored and adjusted inventory levels according to demand.
- Analyzed customer requirements and provided customized logistics solutions.
- I was a receptionist, person who bring the documents needed for take care of load, everything completed for each costumer.Bilingual, bonded charge, entry information to the system, documentation shipping and receiving, all in order, in paper and online to the system, check the 7512, supervising my inventory with the inventory with the wharehouse, verifing the merchandise to the hours to send the merchandise, verify the people, international and national merchandise, ask for the bill of landing, submitting all the files
Logistic Specialist Documentation
Pricesmart Inc
11441 NW 107th St Miami, FL 33178 United States
01.2019 - 12.2020
- Followed all company policies and procedures to deliver quality work.
- Devised and implemented strategies to optimize digital marketing campaigns.
- Monitored industry trends to adapt strategies accordingly.
- Frequently inspected production area to verify proper equipment operation.
- Conducted regular reviews of operations and identified areas for improvement.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Bring all the documentation of each container maritim, bonded or inbonded, submiting depends of the freight forward, seaboard marine, crawley, etc, prepare all the documentation for departure from the port to destination.
Cashier
Domenico Pizza and More
Hialeah, FL
01.2018 - 04.2020
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
Education
High School Diploma -
Dunbar High School
Fort Myers, FL07.2017
Skills
- Commercial driving
- Passenger transportation
- Appointment Scheduling
- Valid Driver's License
- Customer Service
- Punctuality
- Shipping and packaging
- Schedule Management
- Navigational Systems and GPS
- Communication skills
- Microsoft Excel
- Organizational skills
- Microsoft Powerpoint
Type or edit your skills here
- Supervising experience
- Inventory control
- Supply chain
- Microsoft Access
- Sales
- Computer literacy
- Typing
- Accounting
- QuickBooks
- Administrative experience
- Logistics
- Phone etiquette
- Word processing
Timeline
Logistics Coordinator
Solution Box Inc
01.2021 - 09.2023
Logistic Specialist Documentation
Pricesmart Inc
01.2019 - 12.2020
Cashier
Domenico Pizza and More
01.2018 - 04.2020
Driver
Uber
08.2017 - Current
High School Diploma -
Dunbar High School