Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Summers

Liberty,PA

Summary

I carry strong problem-solving abilities, a willingness to learn, and excellent communication skills. I come with strong diverse experiences. Ready to contribute to team success and achieve positive results; to tackle new challenges and advance in new organizational objectives with dedication.

Overview

7
7
years of professional experience

Work History

Program Manager

Community Services Group
Williamsport, PA
09.2024 - Current

Oversee operations of four group homes, ensuring effective staff management and client support.

Responsibilities ranged from but are not limited to; hiring direct care staff and supervisors, creating and reviewing their bi-annual reviews; responsible for any necessary corrective action while working along side HR; scheduling staff, delegating PTO and timecard submissions on Workday program.

I work diligently with several companies to provide services and create safe positive outcomes for our clients. Such as creating clients annual care plans; my role is speak on behalf of the clients in home review and assessment. Liaise with another regarding client funding applied to living, personal and health related financing and building.

Numerous Doctors offices to schedule routine and emergency appointments.

Transportation Specialist/BHA

Bradford Recovery Center
Millerton, PA
09.2023 - 09.2024

Coordinated transportation logistics to ensure timely and efficient service delivery. Managed scheduling of transport services, optimizing routes for efficiency. Entered trip data monthly.

When working in the facility I worked closely to ensure the safety of the clients and that their needs where met.

Transportation Specialist

CASA-Trinity
Dansville, NY
10.2022 - 09.2023

Transport clients to and from appointments, etc

I had to input transport data for each trip and a summary of each trip for each client. Managed vehicle logs, scheduling for vehicle maintenance and inspections to maintain operational compliance.

I kept communication between departments to enhance collaboration on transportation needs.

House Manager

Arc Of Steuben
Bath, NY
02.2021 - 10.2022

Oversaw operation of group home, ensuring effective staff management and client support.

Creating and reviewing staff performance reviews, scheduling and staff meetings.

I worked on monthly outcome spreadsheets for clients developmental goals, their finances, and their wellbeing/needs met.

Shift Supervisor

Able2
Horseheads, NY
11.2018 - 04.2021

Supervised staff and clients on designated shift. Ensure all shift assignments were completed and outings were completed. Helped manage client funds. I did their meal planning, budgeting and grocery shopping for the group home.

Education

GED -

Boces Adult Education & Career Center
Elmira, NY

Certified Nursing Assistant

Elcor
Horseheads, NY

Skills

    Management

  • Comply with all agency regulations and standards, implementing policies and procedures to comply with safety standards regulated by the state, corporate compliance and mandated reporting
  • Organizing/delegating tasks in a high speed work area, prioritizing the needs of each task
  • Administrative

  • Proficient with Google Programs; GMail, Drive, Docs, Calender, Meet
  • Proficient with MIcrosoft Programs; Excel, Teams, Outlook, Word
  • Proficient with various scheduling and medical databases
  • Financial/Billing
  • Work well within a team atmosphere, while keeping up morale
  • I hold strong leadership skills as well as being able to work independently
  • CPR/First Aide/AED Certified

Timeline

Program Manager

Community Services Group
09.2024 - Current

Transportation Specialist/BHA

Bradford Recovery Center
09.2023 - 09.2024

Transportation Specialist

CASA-Trinity
10.2022 - 09.2023

House Manager

Arc Of Steuben
02.2021 - 10.2022

Shift Supervisor

Able2
11.2018 - 04.2021

GED -

Boces Adult Education & Career Center

Certified Nursing Assistant

Elcor