Rachel Swanger
Summary
Hardworking Bartender with vast experience in casual dining establishment. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Capable bartender/server passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service.
Overview
19
19
years of professional experience
Work History
Bartender/Server
Blue's Local Grill
05.2005 - 11.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Education
Associate of Arts - Business Administration
Charleston Southern University
Charleston, SC05.2010
Skills
- Basic Accounting
- Menu Memorization
- Food Running
- Beverage Preparation
- Ordering Bar Supplies
- Handling Difficult Customers
- Cash Register Operation
- Engaging Personality
- Liquor, Beer, and Wine Knowledge
- ABC Standards
- Knowledge of Craft and Microbrews
- Inventory
Timeline
Bartender/Server
Blue's Local Grill
05.2005 - 11.2023
Associate of Arts - Business Administration
Charleston Southern University
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