Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Tapia

Queens

Summary

Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments.

Overview

3
3
years of professional experience

Work History

Crew Member

Dunkin Donuts
Astoria
11.2024 - Current
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Provided excellent customer service to maintain a positive atmosphere for guests.

FOH Team Member

Mamouns Falafel
Manhattan
02.2023 - 09.2024
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Greeted customers and answered questions related to products and services.
  • Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.

Front Desk Receptionist

Bowl 360
Astoria
03.2022 - 11.2022
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Appropriately cleaned and organized rental shoes.
  • Organized and rearranged bowling balls.
  • Performed light maintenance tasks such as changing pinsetter strings or replacing worn parts on machines.

Education

High School Diploma -

Information Technology High School
Highschool, 21-16 44th Rd, Long Island City, NY 11
06-2022

Some College (No Degree) - Psychology

The City College of New York
160 Convent Ave, New York, NY 10031

Skills

  • Order entry
  • Customer service
  • Food safety
  • Food preparation
  • Supply restocking
  • Kitchen maintenance
  • Table management
  • Menu memorization
  • Hospitality service expertise
  • Seating arrangements

Timeline

Crew Member

Dunkin Donuts
11.2024 - Current

FOH Team Member

Mamouns Falafel
02.2023 - 09.2024

Front Desk Receptionist

Bowl 360
03.2022 - 11.2022

High School Diploma -

Information Technology High School

Some College (No Degree) - Psychology

The City College of New York

Similar Profiles

CREATE PROFILE
Rachel Tapia