Rachel Tenney
Davenport,IA
Summary
Hardworking quality control inspector offering several years of manufacturing and production experience. Detail-oriented and systematic professional knowledgeable about compliance standards. Adheres strictly to documentation guidelines and reporting requirements.
Overview
24
24
years of professional experience
Work History
Quality Control Inspector
Sterilite
Davenport, IA
03.2021 - Current
- Ensured that all products met customer requirements prior to shipment.
- Tested finished goods prior to shipment according to established protocols.
- Maintained records of all nonconforming products and completed corrective actions as required.
- Oversaw proper tagging and identification of parts and components, enabling rejected or non-repairable parts to be properly marked, quarantined and rendered unusable.
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
- Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
- Selected samples for use as test models.
Inspector Packer
Sterilite
Davenport, IA
03.2018 - Current
- Inspected finished product packaging for quality assurance before sending out orders.
- Assembled and packed orders according to customer specifications.
- Identified damaged or defective products upon receipt and reported them accordingly.
- Maintained cleanliness of warehouse by sweeping floors, removing debris and dusting shelves.
- Followed safety procedures while operating machinery and equipment.
- Trained new employees regarding warehouse procedures and standards.
Customer Service Manager
Sams Club
Moline, IL
02.2017 - 03.2018
- Monitored staff performance to ensure adherence to customer service standards.
- Provided exceptional customer service to ensure customer satisfaction.
- Evaluated employee job performance and motivated staff to improve productivity.
- Evaluated and authenticated returns, exchanges and voids.
- Assisted staff with resolving complex customer issues and implementing targeted solutions.
Production Line Worker
Kraft Heinz
Davenport, IA
02.2001 - 06.2016
- Identified defective products during quality assurance inspections.
- Ensured all products were packaged correctly before shipping out.
- Monitored production output and adjusted accordingly.
- Operated machinery according to safety regulations.
- Loaded and unloaded materials from conveyor belts as required.
- Prepared raw materials for production line operations.
- Boxed, labeled and moved items to keep production lines moving swiftly.
- Supported QA measures by inspecting items and removing defective elements.
Education
High School Diploma -
West High School
Davenport, IA06-1993
Skills
- Inspection documentation
- Audit Coordination
- Issue Escalation
- Compliance Enforcement
- Process Improvement
- Non-Destructive Testing
Affiliations
I enjoy spending time with my family either at home or camping. I am very involved in my church and attend regularly while also volunteering as an event planner by planning family events within the church. I enjoy any kind of traveling.
Timeline
Quality Control Inspector
Sterilite
03.2021 - Current
Inspector Packer
Sterilite
03.2018 - Current
Customer Service Manager
Sams Club
02.2017 - 03.2018
Production Line Worker
Kraft Heinz
02.2001 - 06.2016
High School Diploma -
West High School
Similar Profiles
Teemar RobertsTeemar Roberts
Floor Person at SteriliteFloor Person at Sterilite
Varian MooreVarian Moore
Assistant Supervisor at SteriliteAssistant Supervisor at Sterilite
Antonio McGeeAntonio McGee
Packer/QC Inspector at SterilitePacker/QC Inspector at Sterilite