Rachel Thomas
Fort Myers,United States
Summary
Motivated student currently studying Health Sciences at Florida SouthWestern State College. Passionate about helping others and delivering excellent service, with strong interpersonal skills and a growing foundation in healthcare. Brings excellent communication, organization, and customer-service abilities, along with a strong willingness to learn and grow. A collaborative team player known for adaptability, reliability, and maintaining professionalism while supporting day-to-day operations in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Administration Receptionist-TEMP.
Focus Therapy
Fort Myers, FL
03.2026 - Current
- Managed front desk operations, ensuring efficient patient flow and appointment scheduling.
- Coordinated communication between clients and therapists, enhancing client satisfaction and service delivery.
- Implemented electronic health record system updates, improving data accuracy and retrieval efficiency.
- Provided administrative support for billing processes, contributing to streamlined financial operations.
Substitute Teacher
Kelley Services
Lakeland, US, United States
08.2025 - Current
- Developed and implemented lesson plans that engaged students and enhanced learning outcomes.
- Maintained a positive classroom environment that encouraged student participation and collaboration.
- Utilized various teaching methodologies to accommodate diverse learning styles and needs.
- Adapted instructional approaches based on student feedback and learning assessments.
- Participated in professional development workshops to stay current with educational best practices and teaching strategies.
Server
Dundee Diner
Dundee, Florida
01.2024 - 01.2025
- Took accurate notes detailing customer orders. Demonstrated hospitality and customer service while greeting tables.
- Communicated professionally with customers, colleagues and supervisors.
- Trained new servers in company policies, guest service standards and best practices.
Assistant Shop Manager
Country Primitives & Curves Consignment
Winter Haven, Florida
01.2021 - 01.2024
- Enhanced marketing strategies by leveraging social media platforms to attract new customers.
- Assisted customers with product inquiries or recommendations based on their individual needs.
- Evaluated competitor pricing strategies to ensure our shop remained competitive within market.
- Developed and implemented sales strategies to increase revenue and meet financial goals.
Education
Associate of Science - Health Sciences
Florida SouthWestern State College
Fort Myers, FL05.2027
Licensure - Laser Technology
Gulf Coast Academy
Fort Myers, United States12.2025
Diploma - undefined
Polk Virtual
Lakeland, USA01.2023
Skills
- Guest engagement and customer service
- Interpersonal communication
- Hospitality management
- Self-motivation
- Decision making
- Problem solving
Timeline
Administration Receptionist-TEMP.
Focus Therapy
03.2026 - Current
Substitute Teacher
Kelley Services
08.2025 - Current
Server
Dundee Diner
01.2024 - 01.2025
Assistant Shop Manager
Country Primitives & Curves Consignment
01.2021 - 01.2024
Diploma - undefined
Polk Virtual
Associate of Science - Health Sciences
Florida SouthWestern State College
Licensure - Laser Technology
Gulf Coast Academy