Rachel Thompson-Allen
Albuquerque,NM
Summary
Dynamic bartender and FOH manager with a proven track record at The Fritz, excelling in customer service and responsible alcohol service. Skilled in crafting innovative cocktails and managing inventory, I fostered a loyal clientele through exceptional engagement and teamwork, significantly enhancing guest satisfaction during high-volume events.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Bartender/FOH Manager
The Fritz
Salida, CO
04.2018 - 11.2025
- Prepared and served beverages while ensuring adherence to safety and sanitation standards.
- Assisted in maintaining bar inventory and organization for efficient service.
- Supported team members during peak hours to ensure smooth operations.
- Served high customer volumes during special events, nights, and weekends.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender
The Boathouse
Salida, CO
11.2016 - 03.2018
- Crafted and served innovative cocktails, enhancing guest experience through unique flavor combinations.
- Managed bar inventory, ensuring timely restocking of supplies and minimizing waste.
- Trained new staff on drink preparation techniques and customer service standards.
- Collaborated with kitchen staff to coordinate food pairings with beverages for special events.
Bartender
Uptown Sports Bar & Alien Brew Pub
Albuquerque, NM
02.2013 - 09.2016
- Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
- Developed seasonal drink menus based on customer feedback and trending ingredients.
- Implemented efficient service protocols, reducing wait times during peak hours for improved guest satisfaction.
- Mentored junior bartenders, fostering skill development and teamwork within the bar staff.
Bartender/Server
Tennessee Pass Cafe
Leadville, CO
03.2010 - 08.2012
- Crafted unique cocktails using fresh ingredients to enhance guest experience.
- Managed inventory levels, ensuring availability of all bar supplies and minimizing waste.
- Trained new staff on drink preparation and customer service best practices.
- Collaborated with kitchen staff to coordinate food and beverage pairings for events.
Education
Bachelor of Arts - Digital Media
Southern New Hampshire University
05-2025
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Responsible alcohol service
- Hospitality service expertise
- Service-oriented mindset
- Drink preparation techniques
- Inventory
- Order management
- Organizational growth
- Wine and liquor expertise
Certification
Alcohol Servers License
Food Handlers Permit
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bartender/FOH Manager
The Fritz
04.2018 - 11.2025
Bartender
The Boathouse
11.2016 - 03.2018
Bartender
Uptown Sports Bar & Alien Brew Pub
02.2013 - 09.2016
Bartender/Server
Tennessee Pass Cafe
03.2010 - 08.2012
Bachelor of Arts - Digital Media
Southern New Hampshire University