Summary
Overview
Work History
Education
Skills
Festivals
Certification
Interests
Timeline
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RACHEL TONER

Grand Rapids,MI

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Legal Assistant

Velo Law Office
04.2024 - Current
  • File lawsuits
  • Process legal documents back from Court

Front Desk Supervisor

Amway Grand Plaza
01.2022 - Current
  • Create a Concierge Training Manual
  • De-escalate guest issues
  • Write and distribute reviews to agents
  • Nominated Leader of the Month for Amway Grand Plaza December 2023

Culinary Arts Server

06.2022 - 07.2024
  • Set a room for an event
  • Serve food, assist with dishes, and clear a room

Special Events Intern

Frederik Meijer Gardens
05.2022 - 09.2022
  • Assist event planning team with logistics

Front Desk Agent

Amway Grand Plaza
01.2021 - 01.2022
  • Check guests into and out of the hotel
  • Answer guest questions, assist with directions

Teller

Century Bank & Trust
09.2019 - 01.2021
  • Made deposits and withdrawals on behalf of customers
  • Answered phones, assisted customers with questions

Education

Bachelor of Science - Hospitality and Tourism Management, Emphasis: Events

Grand Valley State University
Allendale
04-2023

Glen Oaks Community College
Centreville, MI
08-2020

Diploma -

Sturgis High School
Sturgis
01.2020

Skills

  • Dependable
  • Problem Solver
  • Problem-solving
  • Customer service
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Multitasking
  • Time management
  • Organizational skills
  • Attention to detail
  • Dependable and responsible
  • Computer skills
  • Calm under pressure

Festivals

  • Electric Forest, 06/2022, 06/2023, 06/2024
  • UpHeaval, 09/2022, 09/2023
  • Culinary Arts Server, 07/2023, 07/2024

Certification

  • CNP - Certified Notary Public

Interests

  • Adventure Travel
  • Crafting and DIY Projects
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Gym Workouts
  • Camping
  • Hiking
  • Watching Movies and TV Shows
  • Yoga

Timeline

Legal Assistant

Velo Law Office
04.2024 - Current

Culinary Arts Server

06.2022 - 07.2024

Special Events Intern

Frederik Meijer Gardens
05.2022 - 09.2022

Front Desk Supervisor

Amway Grand Plaza
01.2022 - Current

Front Desk Agent

Amway Grand Plaza
01.2021 - 01.2022

Teller

Century Bank & Trust
09.2019 - 01.2021

Bachelor of Science - Hospitality and Tourism Management, Emphasis: Events

Grand Valley State University

Glen Oaks Community College

Diploma -

Sturgis High School
RACHEL TONER