RACHEL TUGGLE
Stephenville,TX
Summary
Meticulous employee with strong background in guest service environments. Adaptable, energetic and customer-oriented individual with exceptional listening skills. Devoted to delivering quality service and exceeding expectations.
Overview
10
10
years of professional experience
Work History
Camera Car Driver Manager
C&C Services
Stephenville, TX
10.2023 - Current
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained accurate records of trips, mileage, and expenses for accurate billing and reporting purposes.
- Reduced fuel consumption by planning optimal routes and driving efficiently.
- Adapted quickly to new technologies such as GPS systems or ride-hailing apps for seamless integration into daily duties.
Delivery Driver
DoorDash
USA
11.2022 - 10.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Verified accuracy of all deliveries against order forms.
Direct Care Worker/Caregiver Attendant
Direct Consumer Services
Dublin, TX
01.2020 - 11.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
- Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
Server/Bartender
Big Cup Eatery
Glen Rose, TX
10.2018 - 01.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Front Desk Representative/Child Caregiver
The Fitness Center
Stephenville, TX
06.2016 - 10.2018
- Participated in regular team meetings to address operational improvements and discuss opportunities for enhancing guest services.
- Processed guest requests promptly, resulting in a higher level of repeat business from satisfied customers.
- Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the front desk.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Receptionist
Granbury Massage & Wellness
Granbury, TX
06.2014 - 06.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Assisted with onboarding new clients and securing paperwork completion.
Education
Bachelor of Arts - Music
Tarleton State University
Stephenville, TX12.2019
High School Diploma -
Stephenville High School
Stephenville, TX06.2014
Skills
- Vehicle Maintenance
- Traffic laws knowledge
- Punctuality
- Basic vehicle repairs
- GPS Navigation
- Route Planning
- Defensive Driving
- Problem-Solving
- Appointment Scheduling
- Confidentiality understanding
- Customer Service
- Schedule Management
- Relationship Building
- Punctual and Reliable
- Equipment monitoring
- Word Processing
- Patient Care
- Medication Administration
- Compassionate Caregiving
- Case Management
- Exceptional customer service
- Strong Work Ethic
Timeline
Camera Car Driver Manager
C&C Services
10.2023 - Current
Delivery Driver
DoorDash
11.2022 - 10.2023
Direct Care Worker/Caregiver Attendant
Direct Consumer Services
01.2020 - 11.2022
Server/Bartender
Big Cup Eatery
10.2018 - 01.2020
Front Desk Representative/Child Caregiver
The Fitness Center
06.2016 - 10.2018
Receptionist
Granbury Massage & Wellness
06.2014 - 06.2016
Bachelor of Arts - Music
Tarleton State University
High School Diploma -
Stephenville High School