Rachel Vandenberghe
ZUPs
Ely,MN
9
years of professional experience
Dynamic professional with a strong work ethic and a commitment to customer service, honed at Northridge Community Credit Union. Successfully enhanced member satisfaction by efficiently processing transactions and resolving issues. Proven ability to maintain cleanliness and sanitation standards while preparing deli products at ZUPs, ensuring compliance and quality.
Work History
Deli Clerk
1 Year- Assisted customers with product selection and special requests to enhance shopping experience.
- Maintained cleanliness and organization of deli area to ensure compliance with health standards.
- Prepared and sliced meats, cheeses, and salads according to established recipes and customer specifications.
- Operated deli equipment safely while adhering to safety guidelines during food preparation tasks.
Member Service Representative
4 Years 2 Months- Assisted members with account inquiries and transactions, ensuring a high level of service.
- Processed loan applications and account openings efficiently, enhancing member satisfaction.
- Educated members on credit union products and services, promoting financial literacy.
- Resolved member issues promptly, improving overall customer experience and retention.
Education
High School Diploma
Skills
Customer service
Cleanliness and sanitation
Honesty and integrity
Strong work ethic
Timeline
Deli Clerk
ZUPs
08.2025 - CurrentRead More
Member Service Representative
Northridge Community Credit Union
09.2017 - 11.2021Read More
Ely Memorial Highschool
High School Diploma
Read More