RACHEL ANDRUZZI
DURHAM
Summary
Legal transcriptionist with 3+ years of experience transcribing court proceedings, probation reports, and legal interviews with high accuracy and strict confidentiality. Highly detail-oriented, fast learner, and expert active listener with strong command of legal terminology, grammar, and formatting standards. Extensive experience working independently in high-volume, remote environments. Proven ability in maintaining confidentiality and utilizing research skills in legal terminology.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Legal Transcriptionist
Resolute Documentation Services
10.2024 - Current
- Transcribe and edit court proceedings, probation reports, and legal interviews with high accuracy and strict confidentiality
- Apply legal style guides, formatting standards, and speaker attribution consistently
- Identify and resolve audio ambiguities through contextual research
- Meet firm deadlines in a high-volume, remote production environment
- Maintain compliance with data security and confidentiality policies
Proofreader/Editor
Woodland Ghost Art
Remote
02.2023 - Current
- Proofread and edit written captions and supported text for published artwork
- Ensure grammatical accuracy, tonal consistency, and readability
- Collaborate asynchronously with artist to refine language without altering creative intent
Legal Transcriptionist
Parrot Transcription
Remote
08.2024 - 10.2024
Legal Transcriptionist
Script Warrior Services
Remote
06.2022 - 10.2024
- Accurately transcribed legal cases within the Oregon court system
- Applied advanced understanding of legal terminology and English grammar
- Maintained high accuracy while typing 65 WPM
- Demonstrated exceptional active listening and attention to detail
- Consistently met deadlines in a fast-paced remote environment
Claims Processor Senior Associate
Cigna Healthcare
Remote
05.2005 - 01.2021
- Resolved complex claims, payment, and refund issues through detailed system research
- Developed and documented workflows and SOPs to improve efficiency
- Collaborated with cross-functional teams while maintaining high productivity in a remote environment
- Recognized with multiple “Cigna Champion” awards for performance and reliability
- Worked independently in a fully remote role for over a decade
Corps Member
AmeriCorps NCCC
Denver, Colorado
01.2001 - 11.2001
- Tasked with completing and coordinating with National Civilian Community Corps volunteers focused on resource conservation and education while completing 10 months of full-time service
- Contributed to the successful execution of 6-week-long service projects across various cities in the American Midwest
- Fostered solid working relationships with first-grade students in Aurora, Illinois with reading challenges
- Excelled in clearing watershed dams in western Oklahoma as well as offering exceptional support to YMCA camp counselors in Tulsa, Oklahoma
- Tasked with mentoring local youth in Roswell, New Mexico, and aided students with homework in housing projects while working for an organization in Denver, Colorado
- Manned Red Cross hotline in Northern Virginia after the 2001 terrorist attacks
Education
NORTHWEST CONNECTICUT COMMUNITY COLLEGE
WINSTED, CONNECTICUT06.2006
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MONTGOMERY COLLEGE
ROCKVILLE, MARYLAND12.2000
High School Diploma - undefined
THORNTON FRIENDS
SILVER SPRING, MARYLAND06.2000
Skills
- Legal Transcription (Court, Probation, Interviews)
- Legal Style Guides & Formatting
- Speaker Identification & Attribution
- Audio Clarification & Contextual Research
- Proofreading & Editing
- 65 WPM Typing Speed
- Confidentiality & Data Security Compliance
- Remote Work & Deadline Management
- Adaptability to change
- Patience and perseverance
- Detail-oriented mindset
- Deadline-driven mentality
- Legal terminology
- Courtroom procedures
- Ethical standards adherence
- Transcription software proficiency
- Audio equipment handling
- Accuracy and attention
- Microsoft office expertise
- Grammar and punctuation
- Quality control
- Word processing
- Research
- Proofreading
- Error correction
- Report formatting
Certification
Certificate of Achievement - General Transcription: Theory and Practice from Transcribe Anywhere
Timeline
Legal Transcriptionist
Resolute Documentation Services
10.2024 - Current
Legal Transcriptionist
Parrot Transcription
08.2024 - 10.2024
Proofreader/Editor
Woodland Ghost Art
02.2023 - Current
Legal Transcriptionist
Script Warrior Services
06.2022 - 10.2024
Claims Processor Senior Associate
Cigna Healthcare
05.2005 - 01.2021
Corps Member
AmeriCorps NCCC
01.2001 - 11.2001
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MONTGOMERY COLLEGE
High School Diploma - undefined
THORNTON FRIENDS
NORTHWEST CONNECTICUT COMMUNITY COLLEGE
Courses Certifications
- Advanced Legal Transcription Training
- Editing & Proofreading Foundations
- Grammar, Punctuation, and Style Mastery