Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Responsible, punctual and productive professional with the willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Technical Records Specialist 1
Idaho Department Of Corrections
Caldwell, ID
07.2021 - Current
Electronically filed documents
Partnered with counterparts across region to identify solutions to get daily work completed.
Assisted coworkers and staff members with special tasks on daily basis.
Assisted Pre Sentencing Investigators with fact finding information in I-courts to lessen their daily load.
Interacted with clients by phone, email or in-person to provide information and make appointments. Maintained open communication with clients to provide positive relations.
Updated spreadsheets and databases daily
Treatment Coordinator
Niland Orthodontics
Nampa, ID
01.2007 - 05.2021
Created patient records, scheduled appointments and verified insurance coverage. Made credit decisions based on facts from initial interview.
Established rapport and relationships with patients. Conducted interviews with patients to discuss patients health history, and financial information.
Reviewed treatment choices and each step of patient care and preparation. Made proactive adjustments to avert issues. Educated patients on upcoming treatment preparation and office policies. Laid out financial contract and expectations for patient/family.
Built strong referral network by developing strategic relationships with outside practitioners
Planned marketing initiatives and leveraged referral networks to promote business development.
Education
No Degree - Sociology
College of Western Idaho
Nampa, ID
High School Diploma -
Borah High School
Boise, ID
05.1996
Skills
Excellent communication skills, ability to relay information and rules to people of all different backgrounds
Efficient and Detail-Orientated
Filing and Data archiving
Data Review and verification
Telephone etiquette
Certified Notary Public
Ability to work with interruptions and manage multiple priorities, flexible and adaptable
Exceptional ability to work independently and in a team environment