Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Wilfrid

Bayville,NJ

Summary

Recent graduate of Penn State Abington University with a B.A in Psychological and Social Sciences. Demonstrates empathetic communication, efficient time-management skills, and organized leadership. Prepared to pursue a career in Forensic Psychology and make meaningful contributions with commitment and drive.

Overview

2
2
years of professional experience

Work History

Direct Support Professional

Kaleidoscope Family Solutions
01.2025 - 05.2025
  • Implemented individualized behavior management plans, minimizing conflicts within the community and home
  • Documented detailed progress notes to track client achievements, concerns, or changes in behavior
  • Improved client independence through modeling essential skills such as meal preparation, housekeeping, and budgeting
  • Coordinated social outings and community integration activities, encouraging inclusion and positive experiences for clients
  • Actively engaged in additional training opportunities to stay current on best practices in disability support services

Hostess/To-Go Server

Bahama Breeze Island Grille
01.2023 - Current
  • Greeted customers enthusiastically upon arrival and provided friendly presence throughout dining experience
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs
  • Answered phone calls for to-go orders, packaged meals, and delivered to waiting customers
  • Collected monetary payments for to-go orders and dispensed accurate change for cash transactions
  • Maintained timely communication with staff and customers regarding business practices

Hostess/Table Busser

Longhorn Steakhouse
01.2023 - 04.2024
  • Bussed, cleaned, and prepared tables quickly to keep customers wait time minimal
  • Collaborated with front of house staff to move tables and adjust seating to accommodate groups with special requests
  • Trained new hostesses on customer service, professionalism, restaurant procedures, and conflict resolution
  • Inspired teamwork amongst restaurant staff through efficient communication and partnering on tasks
  • Answered customer questions about hours, seating, and menu information

Education

Bachelor of Arts - Psychology

Penn State Abington University
1600 Woodland Rd, Abington, PA 19001
05-2025

Skills

  • Communication
  • Leadership
  • Patience
  • Empathy
  • Time Management
  • Adaptability

Timeline

Direct Support Professional

Kaleidoscope Family Solutions
01.2025 - 05.2025

Hostess/To-Go Server

Bahama Breeze Island Grille
01.2023 - Current

Hostess/Table Busser

Longhorn Steakhouse
01.2023 - 04.2024

Bachelor of Arts - Psychology

Penn State Abington University

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Rachel Wilfrid