Summary
Overview
Work History
Education
Skills
Timeline
Generic

RACHEL WILLIAMS

Belgrade,MO

Summary

Seeking a position to utilize my previous experience in healthcare billing, Epic applications, and grow my skillset.

Experienced with patient account management, ensuring efficient billing processes and accurate data handling. Utilizes analytical skills to identify and resolve account discrepancies swiftly. Knowledge of financial reporting and compliance standards, ensuring high-quality service and patient satisfaction.

Overview

14
14
years of professional experience

Work History

Patient Account Analyst

BJC Healthcare
03.2018 - Current
  • I became an Epic Super User in 2020. I was the first one on my team to go live with Epic in 2021.
  • I scheduled & organized training meetings with co-workers. Received an Essential Piece RCM director’s trophy in August 2022.
  • Review & update high dollar claims.
  • Maintain user work ques for Medicaid follow up.
  • Participate in weekly staff meetings.
  • Train coworkers on Medicaid.
  • Exceeds daily productivity goal.

Patient Account Representative

BJC Healthcare
01.2016 - 03.2018
  • Followed up on accounts daily with either payer portals or insurance companies to make sure the claim was paid.
  • Corrected claims & rebilled to insurance company.

Sales Manager

Aaron’s Sales and Lease
02.2014 - 01.2016
  • Supervise customer sales representatives and product technicians.
  • Process the daily deposit at the end of each shift.
  • Prepare the delivery schedule for the product technicians and communicate.
  • Process paperwork for the deliveries.
  • Perform daily floor stocking with product.
  • Stage the showcase floor each day.
  • Perform marketing calls from the office and in the field.

Assistant Manager

Burger King
02.2012 - 02.2014
  • Supervise crew members during shift, Responsible for building keys during shift, financial responsibility for cash register/safe recording, deposit money from shift in the bank, listen to customer concerns and respond appropriately.

Education

High School Diploma -

Seckman High School
05.2011

Skills

  • Proficient in the following applications: Outlook, SSI, Soarian, Epic
  • Understands and stresses excellent customer service
  • Able to work independently or as a team player
  • Supervisor
  • Financial responsibility
  • Phone etiquette
  • Self-motivator
  • Able to prioritize multiple demands
  • Strong desire for learning
  • Team collaboration
  • Claims processing
  • HIPAA compliance

Timeline

Patient Account Analyst

BJC Healthcare
03.2018 - Current

Patient Account Representative

BJC Healthcare
01.2016 - 03.2018

Sales Manager

Aaron’s Sales and Lease
02.2014 - 01.2016

Assistant Manager

Burger King
02.2012 - 02.2014

High School Diploma -

Seckman High School

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