Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Tare Thomas

Carteret,NJ

Summary

Healthcare professional with expertise in EMR systems and customer service. Proven ability to manage multiple priorities and projects effectively. Experienced in training staff and physicians on software applications. Strong skills in project management and client needs assessment, with a focus on delivering effective solutions.

Overview

12
12
years of professional experience
1
1
Certification

Work History

MEDICAL DEVICE SYSTEMS ANALYST

Optum
Poughkeepsie, New York
02.2025 - 06.2025
  • Collaborated with clinicians to analyze end-user workflows within hospital settings.
  • Installed, configured, and troubleshot end-user devices including computers and peripherals.
  • Ensured hardware compliance with technical requirements for Epic system compatibility.
  • Conducted comprehensive end-to-end testing of devices to confirm functionality in Epic environment.
  • Validated device connectivity, application performance, and workflow integration.
  • Maintained detailed records of hardware deployment, configurations, and test outcomes.
  • Created and updated documentation for testing processes and troubleshooting procedures.
  • Executed testing scripts to verify system functionality before go-live.

EPIC TEMPLATE /Ambulatory Analyst

Robert Wood Johnson Barnabas Health
West Orange, New Jersey
01.2022 - 02.2025
  • Developed and analyzed provider and ancillary templates to enhance operational efficiency.
  • Served as subject matter expert for template design through utilization report analysis.
  • Managed daily template design and scheduling for provider calendars.
  • Oversaw scheduling templates and addressed all incoming change requests in Epic.
  • Assessed impacts on decision trees while upholding organizational standards.
  • Participated in planning, preparation, and testing for system upgrades.
  • Built visit types and adjusted visit durations in Epic based on requests.
  • Executed additional projects as assigned to support departmental objectives.

EPIC EMPI DATA ANALYST (LEAD)

Robert Wood Johnson Barnabas Health
West Orange, New Jersey
12.2020 - 12.2021
  • Generated daily reports to validate accurate data posting.
  • Reviewed unmatched patient queue daily to align patients with interfaced data.
  • Enhanced patient duplicate management across systems while testing EMPI matching logic.
  • Ensured timely addition of new providers to relevant systems and confirmed interface routing to physician EHR inboxes.
  • Participated in planning, preparation, and testing for system upgrades.
  • Managed interface roadmap and communicated updates to all relevant stakeholders.
  • Conducted daily evaluations of extensive overlays and related linkages using EMPI software.
  • Performed demographic maintenance on EMPI to verify patient/member identities based on established guidelines.

CERNER DATA IMPLEMENTATION CONSULTANT

Robert Wood Johnson Barnabas Health
West Orange, New Jersey
12.2019 - 12.2020
  • Executed formal system tests and reported issues and discrepancies for EHR integration.
  • Managed interface roadmap, communicating updates to all relevant stakeholders.
  • Reviewed unmatched patient queue daily to align patients with interfaced data.
  • Escalated high-priority items to management for prompt resolution.
  • Ran daily reports to validate accurate data posting across systems.
  • Ensured timely addition of new providers to applicable systems and proper routing of tests.
  • Participated in planning, preparation, and testing for system upgrades.
  • Continually worked to reduce patient duplicates and tested EMPI matching logic as necessary.

All-Script Sunrise Clinical Analyst

Summit Health Hospital
Pinetop-Lakeside, Arizona
08.2019 - 11.2019
  • Conducted in-depth validations of workflows and data collection for software integrity.
  • Validated patient medical records to ensure accuracy in ONEContent.
  • Supported end users in utilizing Sunrise Clinical Manager effectively.
  • Facilitated daily operations related to Allscripts to enhance efficiency.
  • Assisted end users in creating comprehensive patient lists.
  • Guided nursing staff with charting essential information, including medications and allergies.
  • Provided support for charge entry and discharge processes.
  • Triage all technical issues to the command centre for prompt resolution.

Epic Go-Live / Op-Time Anaesthesia

NY Health and Hospital
New York, New York
07.2019 - 08.2019
  • Trained providers on workflow and policy changes following Epic implementation.
  • Educated physicians on creating Smart-phrases with Smart-links and Smart-lists.
  • Supported nurses in order acknowledgment, completion, and utilization of documentation flowsheets.
  • Assisted with admissions, transfers, discharges, and providing discharge instructions.
  • Facilitated accurate charting for nursing staff to enhance patient records.
  • Performed medication reconciliation and ensured proper charge entry for services.

Senior Epic Implementation Consultant / Team Lead

Hackensack Meridian Health System
Glen Rock, New Jersey
01.2019 - 04.2019
  • Gathered workflow requirements from clinical end users to support implementation.
  • Managed multiple projects simultaneously for new functionality and system updates.
  • Resolved issues and communicated outcomes to clinical end users.
  • Served as subject matter expert and project liaison, advocating for colleagues.
  • Collaborated with TDR Project Management team to review testing locations and provide daily status reports.
  • Assessed daily testing activities and created LWS records on Epic Support.
  • Verified results through comprehensive testing procedures.
  • Maintained test library and scripts within test management tool.

SCRUM MASTER/ EPIC Application Analyst (TDR)

Mount Sinai Health System
New York, New York
12.2016 - 04.2019
  • Cultivated an environment that fosters agile values and principles to enhance team trust.
  • Ensured alignment between stakeholders and product owner to optimize value delivery.
  • Facilitated team maturity in identifying impediments early and taking ownership of solutions.
  • Conducted testing on workstations, printers, and peripheral devices following detailed scripts.
  • Documented failures in the Epic TDR Issues List based on test script requirements.
  • Collaborated with analysts, designers, and programmers to create project documents and enforce quality assurance processes.
  • Interacted with clinicians to clarify device usage within clinical workflows.
  • Participated actively in walk-throughs and demos for user groups and scrum teams.

Clinical System Tester (TDR)

Mayo Clinic Health System
Rochester, Minnesota
12.2017 - 04.2018
  • Traveled throughout Southeast and Southwest Minnesota to assess end-user devices.
  • Collaborated with Field Team Lead to review daily testing locations and objectives.
  • Engaged clinicians to clarify device usage in relation to clinical workflows.
  • Conducted testing on workstations, printers, and peripherals using detailed scripts.
  • Documented failures in Epic TDR Issues List based on expected results from test scripts.
  • Partnered with business analysts and developers to create and analyze project documentation.
  • Assisted in defining System and User Acceptance Testing scenarios, cases, and plans.
  • Planned and tracked testing outcomes to ensure applications met quality standards.

EPIC CONSULTANT - DATA VERIFICATION AND EXTRACTION

Virtua Hospital
Moorestown, New Jersey
06.2017 - 11.2017
  • Served as primary support contact for Epic Home Health application.
  • Conducted in-depth validations of workflows, data collection, and report details.
  • Trained new hires on validating Labs from Soarian to Epic.
  • Coordinated resolution of issues within the application area.
  • Facilitated knowledge-sharing among support and technical teams.
  • Delivered exceptional customer service to all staff members.
  • Acted as a liaison between physicians, nurses, and the Command Centre for system issues.
  • Utilized ServiceNow ticketing system to prioritize incidents and management reports.

HMS Registration Go Live Consultant

Oro Valley Hospital
06.2015 - 07.2015
  • Facilitated user training sessions for software implementation and system adoption.

HMS Support Front Desk Clerk/Medical Biller

Saint John Medical Center
04.2014 - 05.2014
  • Conducted user training sessions for software implementation and system adoption.

All-Script EHR Support Analyst

Mercy East Village
03.2014 - 03.2014
  • Analyzed user issues to provide effective technical support solutions.

HMS Verifications Representative

Florida Hospital
10.2013 - 11.2013
  • Conducted user training sessions for software implementation and system adoption.

Epic Go-Live Consultant

Reading Hospital
01.2013 - 03.2013
  • Facilitated Epic application training sessions for staff members across departments.
  • Coordinated go-live support activities to ensure smooth system transitions.
  • Collaborated with clinical teams to gather user feedback during implementation phases.
  • Assisted in troubleshooting technical issues during live operations of Epic systems.
  • Documented training materials and user guides for future reference and onboarding.
  • Monitored progress of all activities associated with the Epic go-live implementation plan.
  • Provided technical guidance and support to stakeholders during Epic go-live implementation process.

Education

Bachelor of Arts - Information And Communication Technology

Segi University College
Selangor, Malaysia
07-2011

Skills

  • Rhapsody, HL7, REST
  • Clinical Systems Tester (TDR)
  • Application implementation and data validation
  • Service Now Ticketing system, Device survey and Asset Database
  • Epic Modules (Op-time, Inpatients, Ambulatory, Home Health, ClinDoc (CPOE)
  • Soarian, Cerner, and Allscripts
  • Support of software Applications
  • Credentialed in: EpicCare Ambulatory, Inpatient (ClinDoc, CPOE), Optime, Cadence and Radiant
  • All-Script CPOE, All-scripts PPMS, All-scripts Professionals EHR 92
  • Proficient in Microsoft Word, Excel, PowerPoint, SharePoint and Dragon
  • Project Requirements
  • Data Analytics
  • Requirements Gathering
  • Enterprise Resource Planning
  • New Client Acquisition
  • Customer Support
  • Training and Mentoring
  • End-User Training
  • EPIC system integration
  • Workflow analysis
  • Device troubleshooting
  • Data validation
  • System testing
  • Technical documentation
  • Project management
  • End-user training
  • Process improvement
  • Change management
  • Problem solving
  • Systems deployment
  • Software and hardware updates
  • Application support
  • End user support
  • Software testing

Certification

  • CERTIFIED SCRUM MASTER, Scrum Alliance
  • Epic Cadence Cert (356386036)
  • Epic Schedule Strategy

Languages

English
Professional

References

References available upon request.

Timeline

MEDICAL DEVICE SYSTEMS ANALYST

Optum
02.2025 - 06.2025

EPIC TEMPLATE /Ambulatory Analyst

Robert Wood Johnson Barnabas Health
01.2022 - 02.2025

EPIC EMPI DATA ANALYST (LEAD)

Robert Wood Johnson Barnabas Health
12.2020 - 12.2021

CERNER DATA IMPLEMENTATION CONSULTANT

Robert Wood Johnson Barnabas Health
12.2019 - 12.2020

All-Script Sunrise Clinical Analyst

Summit Health Hospital
08.2019 - 11.2019

Epic Go-Live / Op-Time Anaesthesia

NY Health and Hospital
07.2019 - 08.2019

Senior Epic Implementation Consultant / Team Lead

Hackensack Meridian Health System
01.2019 - 04.2019

Clinical System Tester (TDR)

Mayo Clinic Health System
12.2017 - 04.2018

EPIC CONSULTANT - DATA VERIFICATION AND EXTRACTION

Virtua Hospital
06.2017 - 11.2017

SCRUM MASTER/ EPIC Application Analyst (TDR)

Mount Sinai Health System
12.2016 - 04.2019

HMS Registration Go Live Consultant

Oro Valley Hospital
06.2015 - 07.2015

HMS Support Front Desk Clerk/Medical Biller

Saint John Medical Center
04.2014 - 05.2014

All-Script EHR Support Analyst

Mercy East Village
03.2014 - 03.2014

HMS Verifications Representative

Florida Hospital
10.2013 - 11.2013

Epic Go-Live Consultant

Reading Hospital
01.2013 - 03.2013

Bachelor of Arts - Information And Communication Technology

Segi University College

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