Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rachel Roldan

St Petersburg,FL

Summary

Dedicated Security Officer with over 15 years of experience in safeguarding personnel and property across various environments, including transportation facilities, warehouses, and distribution centers. Expertise in quickly assessing situations and effectively responding to emergencies such as criminal acts, fires, and medical crises with a calm and vigilant demeanor. Proven ability to identify potential risks and intervene proactively, utilizing strong critical thinking skills to diffuse conflicts and maintain safety in high-pressure scenarios. Committed to continuous learning and the application of defensive tactics within established guidelines while leveraging exceptional interpersonal skills to foster a secure environment for staff and visitors.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Custom Protection Officer

Allied Universal Security Services
Clearwater, FL
12.2022 - Current

I am currently employed at the PJAC (Pinellas County Juvenile Assessment Center). I Supervise care, custody, and control of personnel and facility to maintain safety and compliance. Managed intake procedures, including DNA and fingerprint verification, to support accurate processing. Monitored youth in dayroom, aiding in a secure environment until processing completion.

  • Responded swiftly to incidents, coordinating with law enforcement as necessary.
  • Implemented safety protocols, improving compliance with security standards.
  • Maintained accurate records of daily activities, incidents, and investigations for future reference and analysis.
  • Collaborated with local law enforcement agencies to ensure effective communication and response during emergency situations.
  • Responded quickly and effectively to emergency situations, providing immediate assistance as needed.
  • Ensured proper documentation was completed following any incidents or investigations within the facility.

Security Officer

TRVST Investigations
Sarasota, FL
06.2015 - Current
  • Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
  • Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Guided periodic property safety inspections and oversaw remedial action for potential hazards.
  • Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Monitored employee activities, confirming compliance with security regulations.
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
  • Moved throughout facility and among customers to remain aware of developing security situations.

Security Officer

Securitas Security Services USA
Tampa, FL
06.2015 - Current
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Permitted entry with escort for approved persons into secure locations.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Reported suspicious activities and persons to law enforcement.
  • Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
  • Authorized entrance papers and granted or denied entrance to building.
  • Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons.
  • Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
  • Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval.
  • Moved throughout facility and among customers to remain aware of developing security situations.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Executed security rules and procedures.
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
  • Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
  • Identified violators and escorted departing personnel to guard against theft of property.
  • Monitored central alarm systems for fire, intrusion and duress alarms and responded to emergencies weekly.
  • Inspected buildings to uncover suspicious behavior.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

Education

Certificate Of Completion - Correctional Officer Division

Lake City Community College
Lake City, FL
08-2007

CLASS G License Completion Certificate - Security And Protective Services

Derek Jones Security School
Sarasota, FL
01-2022

Skills

  • Theft Prevention Training
  • Emergency Management
  • Crisis Intervention Training
  • Criminal Law Knowledge
  • Crime Prevention Methods
  • CCTV Surveillance
  • Background Investigations
  • Criminal Law
  • Safety and Security
  • Dispatch
  • Conflict resolution techniques
  • Stationary surveillance
  • File and records management
  • Risk analysis training
  • Relationship building and management
  • Weapons training
  • Surveillance
  • Emergency Response
  • Superior customer service
  • Electronic surveillance
  • Crime Prevention
  • Investigation documentation
  • Staff Management
  • Criminal Investigations

Certification

I'm am PAR certified. I have my security Class D and G license. I have completed the correctional officer training course.

Timeline

Custom Protection Officer

Allied Universal Security Services
12.2022 - Current

Security Officer

TRVST Investigations
06.2015 - Current

Security Officer

Securitas Security Services USA
06.2015 - Current

CLASS G License Completion Certificate - Security And Protective Services

Derek Jones Security School

Certificate Of Completion - Correctional Officer Division

Lake City Community College