Rachel Zioulas
Shelter Island Heights,NY
Summary
Compassionate psychotherapist with a progressive history of working with clients at many levels of psychosocial functioning. Skilled in building therapeutic relationships and fostering growth. Proficient in facilitating individual and group counseling sessions. Client-centered professional adept at identifying potential challenges, developing successful treatment plans, and monitoring progress. Accommodating and warm individual with strong observational skills and an in-depth understanding of human behavior.
Overview
20
20
years of professional experience
Work History
Licensed Psychotherapist
Rula, Formerly Path Mental Health
02.2023 - 07.2024
- Developed comprehensive treatment goals with clients, leading to measurable progress in their mental wellbeing.
- Managed caseload of clients with varying diagnoses and treatment needs, while maintaining adherence to professional standards and quality care.
- Conducted regular assessments of client progress, adjusting therapeutic approaches as necessary for optimal results.
- Assisted clients in identifying patterns within relationships that contributed to interpersonal difficulties and communication barriers.
- Utilized a culturally sensitive approach when working with diverse clientele to ensure inclusive and respectful therapy experiences.
Licensed Psychotherapist
Kaiser Permanente
05.2020 - 01.2022
- Introduced meditation, guided imagery, breathing techniques to patients.
- Delivered mental health support for female patients suffering from post-partum depression.
- Performed patient assessments and developed treatment plans.
- Counseled up to 30 patients weekly with issues such as mood disorders, PTSD and anxiety.
- Documented patient progress in confidential files.
- Provided patients with recommendations to community resources.
- Guided patients in development of skills and cognitive behavioral therapy techniques.
Licensed Psychotherapist
National Psychiatric Care & Rehabilitation Svcs
08.2018 - 05.2020
- Managed caseload of 10 clients with substance dependence and co-occurring mental health disorders
- Aided clients via individual, family, group and couple therapy sessions
- Performed assessments and developed treatment plans
- Reviewed client progress and updated treatment plans in coordination with clinical psychiatrist
- Guided clients in effective therapeutic interventions integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT)
- Provided clients with recommendations for community resources
- Quickly responded to crisis situations when severe mental health and behavioral issues arose
Counselor/LMFT
El Camino Hospital
05.2017 - 08.2018
- Provided group and individual counseling to adolescents and adults in dual diagnosis and chemical dependency intensive outpatient (IOP)/partial hospitalization programs (PHP)
- Taught Dialectical Behavior Therapy skills and Illness Management and Recovery concepts to adolescent and adult patients and their families
- Oriented new patients to program and ensured that all documentation was completed
- Collaborated with patients to create patient-centered treatment plans that focused on mental health and substance abuse recovery goals
- Completed progress notes, treatment plans and other HIPAA-compliant documentation in Epic electronic health record in a timely fashion
- Participated in clinical team meetings to coordinate patient care with other members of treatment team
Program Director/Administrator
National Psychiatric Care And Rehabilitation Svcs
01.2016 - 05.2017
- Supervised and coordinated activities of staff providing direct care to dually-diagnosed clients in crisis residential facility
- Developed and implemented facility administrative policies
- Provided ongoing direction and leadership for program operations
- Trained new employees in areas such as corporate policy, department procedures and government regulations
- Spearheaded successful effort to obtain initial accreditation from Commission on Accreditation of Rehabilitation Facilities (CARF)
- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state and accreditation requirements
- Established strong, professional relationships with referral sources by promoting team collaboration and delivering exemplary service
Lead Therapist
National Psychiatric Care And Rehabilitation Svcs
02.2015 - 01.2016
- Created clinical foundation for new 14-bed dual diagnosis adult residential treatment facility
- Identified and implemented an evidence-based, manualized clinical curriculum for dually-diagnosed clients and an electronic solution for efficient assessment, treatment planning, and clinical progress measurement
- Counseled clients in individual and group sessions to assist them in dealing with mental illness, co-occurring substance abuse, trauma, and interpersonal problems
- Counseled and aided family members in understanding mental illness and co-occurring disorders
- Trained and supervised the work of two MFT Interns, providing leadership and clinical consultation
Psychotherapist
Awake DBT (concurrent With Synesis Counseling)
01.2015 - 08.2015
- As member of a 3-person team of psychotherapists specializing in comprehensive Dialectical Behavior Therapy, facilitated behavioral skills training groups for adults and provided 1:1 counseling in a DBT framework
- Provided family education regarding DBT and its efficacy in treating borderline personality disorder and other mental illnesses
Sole Proprietor
Synesis Counseling (concurrent With Awake DBT)
01.2015 - 08.2015
- Managed private psychotherapy practice
- Counseled individuals regarding psychological and emotional problems such as stress, substance abuse and family discord
- Utilized a multi-modal approach to support clients in meeting therapeutic goals
- Consulted with other professionals to discuss therapies, treatments, resources and techniques
- Displayed sensitivity to cultural and linguistic needs of clients and families served
- Connected clients with community services and resources
Program Manager, FSP Adult Services
Momentum For Mental Health
01.2013 - 12.2014
- Supervised Full Service Partnership and Housing First programs that provided intensive outpatient mental health services and housing support to adults with severe mental illness and co-occurring substance use disorders
- Coached staff on treatment interventions and operational processes to ensure adherence to service delivery and documentation standards
- Established team priorities, maintained schedules and monitored performance
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones
- Developed and maintained cooperative professional relationships with internal and external customers including consumers, funders, other agency departments and other community-based behavioral health service providers
Mental Health Clinician
Momentum For Mental Health
06.2008 - 12.2012
- Provided group and 1:1 counseling to individuals with severe mental illness using a strengths-based, harm-reduction social rehabilitation model
- Provided clinical oversight to paraprofessional case managers and MFT trainees and interns
- Trained staff in accurate service documentation using an newly-implemented electronic health record (EHR) database system
- Represented agency in collaboration on outpatient service redesign with Santa Clara County Mental Health Department that resulted in county-wide adoption of Transformational Care Planning for Person-Centered Care (TCP)
- Completed DBT Intensive Training Course co-lead by Marsha Linehan and Shari Manning and facilitated agency's development and implementation of interventions based on Dialectical Behavior Therapy (DBT)
Case Manager/Clinical Services Specialist
Momentum For Mental Health
06.2007 - 06.2008
- Provided case management and mental health rehabilitation services to approximately 40 individuals with severe and persistent mental illness in an outpatient community mental health clinic
- Facilitated mental health rehabilitation groups to help clients improve social, leisure, household management and health maintenance skills
- Compiled HIPAA-compliant clinical records, progress notes, treatment plans and psychosocial assessments in accordance with Medi-Cal documentation standards and adhered to established policies, procedures and compliance for satisfactory audit rating
Case Manager
Community Service Agency
06.2006 - 06.2007
- Evaluated social service needs of older adults living independently in the community
- Conducted safety and risk assessments
- Provided solution-based coaching in personal and family adjustment, financial self-management and identifying and accessing community resources
- Maintained regular contact with clients, including visiting clients' homes
- Referred clients to other community resources and entitlement programs
MFT Trainee/Intern
John F. Kennedy University Community Counseling Center
01.2005 - 06.2007
- Counseled adults and children individually and in groups
- Provided referrals to help families secure medical, vocational and social services in their communities
- Consulted with administrators, intervention specialists and teachers regarding the social and emotional adjustment of elementary school students
- In school-based setting, collaborated with educators, school administrators, parents and students in development of Individualized Education Plans/Programs (IEPs)
Education
MA - Counseling Psychology
John F. Kennedy University
06.2006
BA - English
McGill University
06.1991
Skills
- Psychosocial assessment
- Dual diagnoses
- Mental health
- Treatment planning
- Social skills
- Dialectical Behavior Therapy (DBT)
- Culturally sensitive
- Client-centered approach
- Ethics and confidentiality
- Relapse Prevention
- Dialectical Behavior Therapy
- Boundary Setting
- Grief and Loss Counseling
- Developing relationships
- Building rapport
- Active Listening
- Self Motivation
- Professionalism
Licensure
Licensed Marriage and Family Therapist-California
MFT 48832 initially granted July, 2010 and currently active
Additional Information
- Behavioral Tech Institute Dialectical Behavior Therapy Intensive Training Course 2009
Seattle, WA
Co-led by Marsha Linehan, PhD ABPP and Shari Manning, PhD
Timeline
Licensed Psychotherapist
Rula, Formerly Path Mental Health
02.2023 - 07.2024
Licensed Psychotherapist
Kaiser Permanente
05.2020 - 01.2022
Licensed Psychotherapist
National Psychiatric Care & Rehabilitation Svcs
08.2018 - 05.2020
Counselor/LMFT
El Camino Hospital
05.2017 - 08.2018
Program Director/Administrator
National Psychiatric Care And Rehabilitation Svcs
01.2016 - 05.2017
Lead Therapist
National Psychiatric Care And Rehabilitation Svcs
02.2015 - 01.2016
Psychotherapist
Awake DBT (concurrent With Synesis Counseling)
01.2015 - 08.2015
Sole Proprietor
Synesis Counseling (concurrent With Awake DBT)
01.2015 - 08.2015
Program Manager, FSP Adult Services
Momentum For Mental Health
01.2013 - 12.2014
Mental Health Clinician
Momentum For Mental Health
06.2008 - 12.2012
Case Manager/Clinical Services Specialist
Momentum For Mental Health
06.2007 - 06.2008
Case Manager
Community Service Agency
06.2006 - 06.2007
MFT Trainee/Intern
John F. Kennedy University Community Counseling Center
01.2005 - 06.2007
BA - English
McGill University
MA - Counseling Psychology
John F. Kennedy University
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