Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Rachel Bennett

Canandaigua,New York

Summary

Curious and ambitious college student interested in applying problem-solving skills and work ethic to an exploration of law.

Overview

2
2
years of professional experience

Work History

Customer Service Attendant

Auto Wash Car Wash
Canandaigua, NY
08.2021 - Current
  • Demonstrated excellent communication skills when interacting with customers in person or on the phone.
  • Developed strong customer relationships to encourage repeat business.
  • Promoted available products and services to customers during service, account management and order calls.
  • Answered incoming calls in a professional manner and responded to customer inquiries.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Fielded customer complaints and queries, fast-tracking for problem resolution.
  • Adhered to company policies and procedures related to customer service operations.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Used proven techniques to de-escalate angry customers during telephone interactions.

Education

Bachelor of Science - Physics

Florida State University
Tallahassee, FL
05-2027

High School Diploma -

Canandaigua Academy
Canandaigua, NY
06-2023

Skills

  • Interpersonal Communication
  • Conflict Resolution
  • Team Management
  • Time Management
  • Critical Thinking

Languages

Spanish
Limited

Affiliations

  • Intramural Tennis, Volleyball, and Bowling
  • Reading novels and non-fiction
  • Playing the guitar

Timeline

Customer Service Attendant

Auto Wash Car Wash
08.2021 - Current

Bachelor of Science - Physics

Florida State University

High School Diploma -

Canandaigua Academy

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Rachel Bennett