Rachel Derousselle Landor

• Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on

Exhibited compassionate care and communication regarding issues surrounding death and dying.

• Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
• Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
• Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.

• Frequently checked up on patients and offered assistance on using equipment.
• Answered phones, copied documents and updated schedule boards.
• Transferred and transported patients from one area to another area.
• Documented and filed patient health reports and charts.
• Communicated with patients to explain procedures and confirm comprehension of treatment plans.
• Supported therapists with splinting, bracing and casting and provided care instructions to patients.
• Monitored and assisted both occupational and physical therapists during treatments.
• Supported ADLs and room transfers for in-patient procedures.
• Removed and replaced treatment room linens to maintain cleanliness and sanitation standards.
• Assisted with gait training and supported patient safety in cases of total loss of balance.

• Oversaw aspects of maintenance, inventory and daily activity management.
• Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
• Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.
• Handled scheduling for store shifts to achieve adequate staffing.
• Supervised cashiers in processing credit, debit, and cash payments to streamline sales.
• Answered customer questions and addressed problems and complaints in person and via phone.
• Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
• Assisted customers, answered questions and resolved problems for stellar customer service.
• Measured goal achievement by evaluating daily cash flow, reviewing sales reports and producing financial statements.