Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachele Collins

Martinez,CA

Summary

Dedicated and organized professional with a strong work ethic. Focused on supporting team success and achieving positive results.

Overview

16
16
years of professional experience
5
5
years of post-secondary education

Work History

Financial Coordinator/Administrative Support

Muir Family Dentistry
Martinez, CA
07.2017 - Current
  • Provides administrative support for busy multi provider practice.
  • Use of practice management software programs, MS Outlook, Excel and MS Word.
  • Manage monthly financial closing, including aging, insurance claim reconciliation, and generating reports.
  • Collaborate closely with team members and work independently to achieve goals.
  • Effectively communicate with customers regarding billing, treatment and scheduling.
  • Maintain accurate records of financial transactions and customer accounts.
  • Review physical and electronic documents, ensuring accuracy and confidentiality of records daily.
  • Resolve billing disputes through effective negotiation and problem-solving skills.

Member Service Rep/Loan officer

OE Federal Credit Union
Martinez, CA
05.2015 - 07.2017
  • Provided prompt and accurate service in the processing of all cash and negotiable transactions.
  • Proficiently handled multiline telephone system, email and written correspondence inquiries.
  • Processed loan applications and provided accurate details on products.
  • Collaborated with team members.
  • Used MS outlook and financial software programs.
  • Proactively resolved member discrepancies and complaints under pressure.

Para Educator

Martinez Unified School District
Martinez, CA
01.2010 - 06.2015
  • Assisted in devising and implementing special strategies for reinforcing skills based on needs for an individual.
  • Provided administrative support.
  • Assisted classroom teachers in creating a positive learning environment for all students.
  • Participated in professional development workshops for skill enhancement.
  • Provided instruction to individual and small groups of students to reinforce learning of material and skills.
  • Effectively communicated and collaborated with classroom staff.

Education

Coding/Billing Specialist -

Martinez Adult Education
09.2000 - 06.2001

High School -

Alhambra High School
Martinez, CA
08.1996 - 06.2000

Skills

  • Attention to detail
  • Multitasking
  • Effective communication
  • Collaboration
  • Creativity
  • Adaptability
  • Technical proficiency

Timeline

Financial Coordinator/Administrative Support

Muir Family Dentistry
07.2017 - Current

Member Service Rep/Loan officer

OE Federal Credit Union
05.2015 - 07.2017

Para Educator

Martinez Unified School District
01.2010 - 06.2015

Coding/Billing Specialist -

Martinez Adult Education
09.2000 - 06.2001

High School -

Alhambra High School
08.1996 - 06.2000
Rachele Collins