Rachel Elena Del Toro Montesino
West Palm Beach
Overview
1
1
year of professional experience
Work History
Administrative Assistant
Copper Stone Construcion
West Palm Beach
09.2024 - 10.2025
- Managed office correspondence and organized incoming and outgoing mail.
- Scheduled appointments and coordinated meetings for project teams.
- Maintained filing systems to ensure easy access to important documents.
- Communicated with clients to address inquiries and provide information promptly.
- Collaborated with contractors to ensure smooth project operations and timelines.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Collaborated with contractors to clarify permit requirements and procedures.
- Reviewed and processed permit applications for compliance with local regulations.
- Assisted in maintaining accurate records of issued permits and applications.
- Communicated permit status updates to applicants and stakeholders effectively.
- Coordinated inspections with relevant departments to ensure timely completion.
- Researched zoning laws and building codes to support permit decisions.
- Provided customer service by answering inquiries about the permitting process.
- Updated digital filing systems for streamlined access to permit information.
- Worked closely with other departments within the municipality to ensure timely processing of permits.
- Inspected construction sites to ensure compliance with approved plans and specifications.
- Coordinated the issuance of certificates of occupancy upon completion of projects.
- Answered customer inquiries about permit requirements over the phone or by email.
- Developed and strengthened productive working relationships with permitting and regulatory agencies, vendors and local community.
- Processed permit applications using established procedures.
- Participated in meetings between developers, contractors, and city officials concerning permitting issues.
- Researched code requirements as needed for specific projects or tasks.
- Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
Insurance Sales Agent
UniVista Insurance
West Palm Beach
10.2025 - Current
- Consulted clients to assess insurance needs and recommend appropriate coverage.
- Educated clients on policy terms, benefits, and claim processes effectively.
- Processed applications and ensured accurate documentation for all insurance policies.
- Collaborated with underwriters to evaluate risks and finalize policy approvals.
- Conducted market research to identify new business opportunities and leads.
- Assisted clients in filing claims and resolved any issues during the process.
- Developed and maintained strong relationships with clients through regular communication.
Education
Bachelor of Arts - Teaching Foreign Languages, English And French
University Marta Abreu of Las Villas
Villa Clara, Cuba06-2022
Languages
English
Professional
Spanish
Native/ Bilingual
French
Limited
Timeline
Insurance Sales Agent
UniVista Insurance
10.2025 - Current
Administrative Assistant
Copper Stone Construcion
09.2024 - 10.2025
Bachelor of Arts - Teaching Foreign Languages, English And French
University Marta Abreu of Las Villas