Rachel K Velasquez-Merida
Summary
Pursuing a Bachelor of Science in Nursing with a strong work ethic and eagerness to learn in fast-paced environments. Demonstrates excellent time management, attention to detail, and teamwork skills. Committed to contributing effectively to a team while delivering high-quality results and developing new competencies.
Overview
6
6
years of professional experience
Work History
Crew Trainer
Chick-fil-A
Philadelphia, Pennsylvania
08.2024 - Current
- Trained new team members on operational procedures and customer service standards.
- Collaborated with management to develop targeted training materials and resources, supporting new team member onboarding.
- Identified team improvement areas through regular assessments and evaluations, enhancing overall performance.
- Partnered with other trainers to refine teaching methods for new concepts, increasing training effectiveness.
- Resolved customer concerns swiftly while promoting a positive dining experience.
- Conducted assessments to ensure compliance with food safety guidelines.
- Ensured adherence to safety protocols during training sessions.
Childcare Lead Teacher
Iglesia De Jesucristo Palabra Miel
Philadelphia, Pennsylvania
01.2021 - 05.2023
- Facilitated daily activities for children in a nurturing environment.
- Collaborated in developing engaging lesson plans and educational materials tailored to children's developmental needs.
- Collaborated with parents to address children's needs and concerns effectively.
- Organized and maintained a safe, clean, and engaging classroom space.
- Coordinated daily classroom routines to create a structured and enjoyable learning environment.
- Monitored the safety of children at all times while they were playing or engaging in activities.
- Guided children in understanding and practicing appropriate behavior during class activities.
ARLA Crew Helper
Iglesia De Jesucristo Palabra Miel
Philadelphia , PA
03.2020 - 12.2021
- Coordinated volunteer efforts to optimize service delivery within congregation.
- Managed soil quality and composting processes to promote healthy growth.
- Maintained cleanliness of work areas through regular sweeping, mopping, and dusting.
- Set up and cleaned church facilities for services and events, ensuring welcoming environment for attendees.
- Ensured efficiency by maintaining garden tools and equipment in optimal condition.
Education
Bachelor of Science - Nursing
Holy Family University
Philadelphia, PA05-2027
High School Diploma -
Mast Community Charter High School II
6501 New State Rd06-2023
Skills
- Onboarding training
- Operational training
- Customer service
- Training development
- Lesson planning
- Classroom management
- Kitchen sanitation
- POS system instruction
- Multitasking and organization
- Patient care
- Cash handling
- Team leadership
Languages
English
Professional
Spanish
Professional
Timeline
Crew Trainer
Chick-fil-A
08.2024 - Current
Childcare Lead Teacher
Iglesia De Jesucristo Palabra Miel
01.2021 - 05.2023
ARLA Crew Helper
Iglesia De Jesucristo Palabra Miel
03.2020 - 12.2021
Bachelor of Science - Nursing
Holy Family University
High School Diploma -
Mast Community Charter High School II