Rachel L. Bartlett
Richland
Summary
Dynamic Office Manager with proven expertise at North Central Technical and Instrumentation, excelling in office operations and QuickBooks navigation. Adept at invoice processing and project assignment, fostering strong customer relationships. Recognized for enhancing workflow efficiency and ensuring data entry accuracy, while maintaining a professional atmosphere.
Overview
21
21
years of professional experience
Work History
Office Manager
North Central Technical and Instrumentation
Omak
06.2025 - Current
- Managed office operations and ensured smooth daily workflow.
- Assigned employees to job sites and projects, ensuring optimal resource allocation.
- Controlled all work and time cards hours linking WorkYard to Quick Books.
- Navigate Quickbooks for company taxes and expenses.
- Sent monthly invoices to clients, facilitating timely payments for completed work.
- Imported lab work into Field Density Reports and Cylinder Reports, maintaining accurate records for compliance.
- Distributed monthly binders to clients that included lab work and daily reports.
Office Assistant
TriTac Defense, LLC
Richland
06.2020 - Current
- Assisted Business Owner with diverse office tasks to support daily operations.
- Daily tasks include office setup, working with Microsoft Word, Excel, PowerPoint, answering phones, printing, scanning and emailing.
- Perform data entry tasks with accuracy and speed utilizing MS Office applications such as Word, Excel, PowerPoint.
- Greeted visitors professionally, offering assistance to enhance visitor experience.
- Maintain a clean, friendly, professional working atmosphere.
- Provided fingerprinting services and passport photos to facilitate customer needs.
- Received and shipped packages promptly to ensure timely delivery.
- Maintain knowledge of all products sold in the store.
Technical Support Specialist
Columbia Energy and Environmental Services
Richland
08.2009 - 04.2014
- Developed as-built documentation for control panels on Wiped Film Evaporator Project and Mobile Arm Retrieval Systems (MARS) Project.
- Performed calculations on voltage regulation to support MARS Project specifications.
- Participated in Columbia Energy UL 508A Lab training at Underwriter Laboratories (UL) to enhance technical knowledge.
Victim Witness Advocate
Benton County Prosecutor's Office
Kennewick
08.2006 - 08.2008
- Accompanied victims to court proceedings, providing emotional support and assisting with procedural navigation.
- Collaborated with lead Victim/Witness Advocate in Felony department at Benton County Prosecutor's Office to support case management.
- Communicated with crime victims to verify restitution amounts.
- Maintained current court date information and counseling resource contacts.
- Process Subpoenaed witnesses for high profile cases, such as Washington State vs Foos.
Electrical Engineer Intern
Coffman Engineering
Spokane
04.2005 - 09.2005
- Designed and implemented a 480 V control panel for sugar wash, facilitating UL 508A inspection by Field Representative.
- Verified all parts in UL panel were Listed or Recognized by UL 508 A.
- Calibrated wrenches and documentation of correct calibration.
- Developed procedure manual for Columbia Energy employees, outlining documentation requirements for UL approved panels.
- Assisted in UL 508A workshop/laboratory by performing calculations, creating drawings, generating documents in Word and Excel, and collaborating with UL508A State Inspectors and Engineers for approval process.
Education
Electrical Engineering
Gonzaga University
WAElectrical Engineering
Washington State University
WASkills
- Office management
- Customer relationship management
- QuickBooks expertise
- Invoice processing
- Data entry accuracy
- Project assignment
References
References available upon request
Timeline
Office Manager
North Central Technical and Instrumentation
06.2025 - Current
Office Assistant
TriTac Defense, LLC
06.2020 - Current
Technical Support Specialist
Columbia Energy and Environmental Services
08.2009 - 04.2014
Victim Witness Advocate
Benton County Prosecutor's Office
08.2006 - 08.2008
Electrical Engineer Intern
Coffman Engineering
04.2005 - 09.2005
Electrical Engineering
Gonzaga University
Electrical Engineering
Washington State University