Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rachell Maradiaga

Los Angeles,California

Summary

Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. I have the ability to multitask with immense attention to detail . I can easily adapt to any given situation while working

Overview

4
4
years of professional experience

Work History

Barista/Cashier

Tiger Sugar
Los Angeles, CA
12.2021 - 02.2024
  • Created a warm and welcoming environment for customers and answered regarding menu items and preparation methods
  • Presented and learned drink menu that included teas and other beverages in a fast paced environment
  • Operated cash register or POS system to receive payment by cash and card.
  • Stocked customer service stations with paper products or beverage preparation items.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Described menu items to customers and suggested products based on stated preferences.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Supported highest standards of conduct and service to support company reputation.

Customer Service Representative

Smart and Final
Los Angeles, California
01.2020 - 06.2020
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Restocked food items , managed the cash register , along with taking incoming phone calls
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Assisted customers with locating merchandise within the store.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.

Education

High School Diploma -

Ramon C. Cortines School Of Visual And Performing Arts
Los Angeles, CA
06-2019

Skills

  • Beverage Preparation
  • Menu Knowledge
  • Order Taking (POS System)
  • Exceptional Customer Service
  • Safe Food Handling Practices
  • Team Player (excellent communication)

Languages

English
Professional
Spanish
Professional

Timeline

Barista/Cashier

Tiger Sugar
12.2021 - 02.2024

Customer Service Representative

Smart and Final
01.2020 - 06.2020

High School Diploma -

Ramon C. Cortines School Of Visual And Performing Arts

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Rachell Maradiaga