Rachell Slocum
Flat Rock,MI
Summary
Reliable Cash Office Clerk experienced in cash handling and financial record-keeping. Delivered accurate financial reports and resolved discrepancies through strong problem-solving and organizational skills. Demonstrated adaptability and a strong work ethic, thriving in unsupervised environments while quickly mastering new challenges.
Overview
13
13
years of professional experience
Work History
Cash Office Clerk
Meijer Inc.
Woodhaven, MI
03.2024 - Current
- Processed cash deposits, checks, and change orders for retail store operations.
- Audited daily cash office balances and reconciled till variances.
- Prepared bank deposit paperwork and maintained cash office records.
- Monitored cash drawers and secured currency following store procedures.
- Verified safe counts, cash pickups, and armored carrier transfers.
- Handled large sums of money with strict adherence to security protocols.
- Supported loss prevention through accurate cash handling and strict confidentiality.
- Resolved register discrepancies with front-end and accounting teams.
- Performed daily deposits into bank accounts as per store policy.
- Reported any suspicious activity or theft immediately to management team.
Service Coordinator
Meijer Inc.
Woodhaven, MI
10.2013 - Current
- Coordinated guest services support across Meijer service desk and front-end operations.
- Resolved guest concerns using Meijer policies and service desk procedures.
- Addressed and resolved client complaints and issues in a timely manner.
- Monitored staff performance and provided feedback on areas of improvement needed.
- Trained team members on guest service standards and Meijer register processes.
- Scheduled service coverage with store team to maintain daily department needs.
- Monitored service desk workflow and redirected tasks to support store operations.
- Handled incoming calls and inquiries from customers regarding services offered.
- Assisted leadership with staffing changes, daily priorities, and service desk issues.
- Communicated with customers upon service completion to answer final questions and determine level of customer satisfaction.
Education
Harcourt Learning Direct
Scranton, PASkills
- Cash handling expertise
- Cash reconciliation
- Bank deposits
- Till auditing
- Cash counting accuracy
- Register procedures
- Retail operations
- Customer service
- Team coordination
- Attention to detail
- Problem solving
- Conflict resolution
- Clear communication
- Time management
- Cashier experience
- Cash handling
Timeline
Cash Office Clerk
Meijer Inc.
03.2024 - Current
Service Coordinator
Meijer Inc.
10.2013 - Current
Harcourt Learning Direct