Tiffany Walley
New Castle,DE
Summary
Results-driven professional with extensive experience at BJ's Wholesale, excelling in cash handling and inventory control. Proven track record in reducing shrinkage through effective training and audits. Strong customer service skills complemented by accurate financial record keeping, ensuring operational efficiency and enhanced customer satisfaction.
Overview
9
9
years of professional experience
Work History
Cash Office Clerk
BJ's Wholesale
New Castle, DE
05.2022 - 12.2024
- Processed cash transactions accurately and efficiently.
- Maintained precise records of daily financial activities.
- Supported management during audits by providing requested documentation.
- Identified discrepancies in reports and resolved issues promptly.
- Pulled daily deposits before store opening.
- Balanced cashier tills from previous work day.
Asset Protection Supervisor
BJ's Wholesale
New Castle, DE
05.2022 - 06.2023
- Monitored inventory levels to identify discrepancies and reduce shrinkage.
- Trained staff on loss prevention techniques and safety protocols.
- Conducted regular audits to ensure compliance with security standards.
- Collaborated with management to develop strategies for improving asset protection measures.
- Led investigations into internal theft, ensuring thorough documentation of findings.
- Conducted investigations into suspected internal thefts, leading to the identification of culprits and recovery of stolen assets.
- Conducted weekly counts on high shrinkage items.
- Investigate and write up accident reports for management to view and proceed with necessary action.
Cashier
BJ's Wholesale
Newark, DE
09.2015 - 05.2022
- Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
- Assisted customers with inquiries, providing product information and support for a positive shopping experience.
- Maintained cleanliness and organization of checkout areas to enhance operational efficiency and customer satisfaction.
- Collaborated with team members to streamline checkout processes, reducing wait times during peak hours.
Education
High School Diploma -
James H. Groves Adult High School
Newark, DESkills
- Accurate data entry
- Cash handling expertise
- Cash register operation
- Cashier experience
- Financial record keeping
- Bank deposit preparation
- Customer service
- Cash management
- Inventory control
Timeline
Cash Office Clerk
BJ's Wholesale
05.2022 - 12.2024
Asset Protection Supervisor
BJ's Wholesale
05.2022 - 06.2023
Cashier
BJ's Wholesale
09.2015 - 05.2022
High School Diploma -
James H. Groves Adult High School