Rachelle Coleman
Temple Hills
Summary
Administrative professional with 10 years plus of experience supporting business operations to include office management. Highly effective communicator and team leader with proven ability to build long-term relationships with internal and external customers by establishing an elevated level of confidence and trust. Proficient in office software, basic accounting and attention to detail. Ensuring compliance and enhanced safety culture within teams.
Overview
25
25
years of professional experience
Work History
Safety Trainer
We Drive U
Landover
01.2022 - Current
- Conduct and document required behind-the-wheel training for operators.
- Assist in the operator recruitment process including conducting interviews.
- Conduct and/or participate in monthly safety meetings.
- Conduct and document semi-annual behind-the-wheel operator evaluations using Tracklt.
- Participate in the development and administration of customer safety awareness programs, and company-sponsored safety programs.
- Order and review MVR records as well as annually background checks for the entire staff via Insight electronic files from the state for violations and take appropriate corrective action.
- Coordinate with safety and training supervisor to notify drivers of upcoming licenses and/or certificate expiration dates.
- Review CCTV as assigned and perform administrative safety duties as needed.
- Investigate, report and record vehicle accidents, work-related injuries and incidents.
- Support safety culture development of employees.
Paraprofessional
St. Coletta of Greater Washington
Washington
08.2017 - 08.2019
- Individualized student support by providing one-on-one assistance addressing their unique needs and fostering their social, communication, and intellectual development.
- Provided physical care assistance aiding students with tasks such as feeding, medication administration, mobility, and other activities designed by teachers or therapists.
- Supported and reinforced skills introduced by the teacher utilizing methods like games and stores to enhance learning.
- Assisted students with activities like grasping, holding objects, posture maintenance, crawling, and walking.
- Monitored and supported students during emergency drills, assemblies, play periods, and community-based instruction.
- Worked closely with teachers, therapists, and other staff to implement individualized education plans (IEPs) and ensure consistent support for students.
- Assisted in organizing and preparing instructional materials and classroom environments to facilitate effective teaching and learning.
- Helped managed and guide student behavior in alignment with established protocols and individualized plans.
- Prepared and maintained required program records, documenting student progress and any incidents as necessary.
- Ensured the safety and well-being of students during all school activities, including the ability to respond to situations requiring lifting or assisting students.
Shift Supervisor
Price Rite
Washington
09.2015 - 11.2016
- Performs all POS duties, front and back of house functions including opening and closing procedures, coordinating with the Corporate Office as necessary.
- Establishes effective and positive communication amongst all team members.
- Assists store manager in maintaining proper coverage and team member schedules ensuring that the store maintains customer service standards and team members adhere to meal and break policy.
- Ensures all cash handling procedures are upheld. Is accountable for store funds while running a shift.
- Assists store manager and assistant manager in planning and executing all sales promotions effectively and efficiently.
Paraprofessional
Dept. of Labor, Child Development Center
Washington
09.2011 - 11.2013
- Working with children one-on-one and in groups, supervising activities, keeping students on task.
- Serving snacks and using meals as a way to incorporate learning, especially social skills.
- Introducing students to concepts that are to be explored further in kindergarten, such as early literacy experiences.
- Creating schedules and routines, ensuring children have a proper balance of rest and physical activities.
- Planning curriculum-targeting areas related to child development such as social, motor and language skills.
- Developing language skills by reading to students and encouraging discussion through storytelling activities.
Teacher / Office Manager
Kiddie City Academy
Washington
11.2005 - 09.2011
- Acts on behalf of assigned administrator(s) in their absence (e.g., questions, concerns, and complaints) for the purpose of conveying and/or gathering information required for their functions in a timely manner.
- Collects payments for a variety of events (e.g., bus tickets, student council, donations, fines, fees, fund raisers) for the purpose of completing transactions and/or securing funds.
- Coordinates a variety of projects, functions and/or program components (e.g., facility usage, guest teachers, meetings, in-service events, travel and accommodations) for the purpose of completing activities and/or delivering services in a timely fashion.
Teacher
Early Childhood Learning Center
Washington
04.2005 - 11.2005
- Working with children one-on-one and in groups, supervising activities, keeping students on task.
- Serving snacks and using meals as a way to incorporate learning, especially social skills.
- Introducing students to concepts to be explored further in kindergarten, such as early literacy experiences.
- Creating schedules and routines, ensuring children have a proper balance of rest and physical activities.
- Planning curriculum-targeting areas related to child development such as social, motor, and language skills.
- Developing language skills by reading to students and encouraging discussion through storytelling activities.
Office Manager
Bright Horizons
Washington
02.2005 - 11.2005
- Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
- Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.
- Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.
- Completes operational requirements by scheduling and assigning employees; following up on work results.
- Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
- Maintains office staff by recruiting, selecting, orienting, and training employees.
- Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
Leasing Consultant
Ashford Manor
Washington
01.2001 - 03.2002
- Completes lease form or agreement and collects rental deposit.
- Responsible for insuring the 'model' apartments and target apartments are ready for show.
- Responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the 'appeal' of the property.
- Thorough knowledge of lease terms, specifications and all community policies.
- Knowledgeable of required telephone and sales techniques.
- Knowledgeable of current market conditions.
- Fully informed of current rental rates, sizes, locations, and all amenities of the property.
- Maintain contact with all apartment locator services and local businesses to provide information services material. Update periodically.
Education
Plastering and Painting -
Woodstock Job Corp Center
Woodstock, MDCDA National Credentialing Program -
Professional Development Institute
Washington, DCBachelor of Science - Business Administration
Ashford University
San Diego, CaliforniaSkills
- Time Management & Organization
- Proficiency in Office Software
- Attention to Detail
- Customer Service & Communication
- Basic Accounting & Expense Tracking
- Filing & Document Management
- Ability to Follow Procedures & Compliance
- Problem-Solving & Adaptability
- Collaboration & Team Work
- Dependability & Professionalism
Timeline
Safety Trainer
We Drive U
01.2022 - Current
Paraprofessional
St. Coletta of Greater Washington
08.2017 - 08.2019
Shift Supervisor
Price Rite
09.2015 - 11.2016
Paraprofessional
Dept. of Labor, Child Development Center
09.2011 - 11.2013
Teacher / Office Manager
Kiddie City Academy
11.2005 - 09.2011
Teacher
Early Childhood Learning Center
04.2005 - 11.2005
Office Manager
Bright Horizons
02.2005 - 11.2005
Leasing Consultant
Ashford Manor
01.2001 - 03.2002
Plastering and Painting -
Woodstock Job Corp Center
CDA National Credentialing Program -
Professional Development Institute
Bachelor of Science - Business Administration
Ashford University