T'SHYRI EVANS
Summary
Motivated and dependable professional with hands-on experience in customer service, operations, and production support. Proven ability to maintain safety standards, deliver excellent service, and ensure smooth daily operations. Skilled in teamwork, communication, and leadership through training and task management responsibilities.
Knowledgeable professional skilled at assisting employees with learning tasks, improving performance and maximizing productivity. Top-notch planner, organizer, and problem-solver. Superb mentorship over many years.
Overview
6
6
years of professional experience
2024
2024
years of post-secondary education
Work History
Dock Person/Safety Task Force/Trainer
Publix Distribution-Return Center
01.2024 - Current
- Ensured that trailers were thoroughly cleaned and prepared for store deliveries.
- Managed recycling and product returns in accordance with company and OSHA safety regulations.
- Served as a safety task leader, promoting safe practices and compliance.
- Trained new employees on procedures and equipment usage.
- Facilitated hands-on training sessions for staff on safety protocols and procedures.
- Operated forklifts to transport materials across warehouse efficiently.
- Conducted routine inspections of forklifts to ensure safety compliance.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
Marketing & Tv Production Assistant
The Well
01.2023 - 09.2023
- Supported setup of video production sets and ensured all equipment functioned properly.
- Checked cameras, lighting, and wiring for technical accuracy and safety.
- Collaborated with production staff to maintain smooth on-site operations.
- Assisted in coordinating production schedules and timelines for various projects.
- Managed equipment setup and breakdown for filming sessions and events.
- Contributed to creative brainstorming sessions to enhance show concepts and formats.
- Logged footage from each shoot day into a database.
- Ensured that all necessary permits were obtained prior to filming in public areas.
- Operated Adobe Photoshop and After Effects software to edit footage.
Ticket Seller
Defy Trampoline Park
01.2020 - 01.2022
- Processed ticket sales and provided promotional deals to customers.
- Ensured a safe, fun environment by enforcing safety rules.
- Delivered friendly, efficient service and maintained cleanliness throughout the park.
- Assisted customers with inquiries and resolved issues effectively.
- Processed orders and managed transactions accurately.
- Maintained knowledge of products and services for effective recommendations.
- Trained new staff on customer service protocols and company policies.
- Conducted follow-up calls to ensure customer satisfaction consistently.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
LAKELAND SENIOR HIGH SCHOOL -
LAKELAND SENIOR HIGH SCHOOL
Skills
- Customer Service & Communication
- Safety Compliance & OSHA Awareness
- Training & Team Leadership
- Production Setup & Technical Support
- Time Management & Organization
- Cleaning & Sanitation Standards
Languages
- ASL
- English, Fluent
- ASL, Basic
Timeline
Dock Person/Safety Task Force/Trainer
Publix Distribution-Return Center
01.2024 - Current
Marketing & Tv Production Assistant
The Well
01.2023 - 09.2023
Ticket Seller
Defy Trampoline Park
01.2020 - 01.2022
LAKELAND SENIOR HIGH SCHOOL -
LAKELAND SENIOR HIGH SCHOOL