Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Timeline
Generic

Rachelle Fideldy

Hutchinson,KS

Summary

Organized professional experienced in coordinating and executing large- and small-scale events. Build rapport with venue management and personnel to foster seamless collaboration and execute exceptional event experiences.

Overview

14
14
years of professional experience

Work History

Business Development Manager

Express Employment Professionals
Hutchinson, KS
11.2020 - Current
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Attended tradeshows and conferences to network with potential clients.
  • Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
  • Maintained a database of existing customers and prospective leads.
  • Maintained open and ongoing communication with clients to meet needs and expectations.
  • Coached, developed and motivated team to achieve revenue goals.
  • Identified potential clients, built relationships, and negotiated contracts.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Inside Sales Manager

The Hutchinson News
Hutchinson, KS
12.2011 - 10.2020
  • Managed customer service inquiries and complaints.
  • Interviewed, trained and supervised customer service personnel.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Generated leads per week and pursued appointment opportunities to convert prospects into new customers.
  • Resolved any customer complaints or concerns received during an event in a professional manner.
  • Ensured compliance with all relevant health and safety regulations at each event venue.
  • Maintained accurate records of all expenses associated with each event.
  • Analyzed data from past events to determine ways to optimize future ones in terms of cost savings or audience engagement.
  • Coordinated setup and breakdown of event spaces, ensuring timely readiness for guests.

Education

Bachelor of Arts - Business Administration And Management

Iowa Weslyn College
Mount Pleasant, IA
05-2000

Associate of Arts - General Studies/Business

Southeastern Community College
West Burlington, IA
05-1998

Associate of Science - Hospitality Management

American Institute of Commerce
Davenport, IA
05-1995

Skills

  • Customer relationship management
  • Networking skills
  • Client communication
  • Client relationship building
  • Verbal and written communication
  • Prospecting
  • Sales expertise
  • Cold calling
  • Customer service
  • Special events planning
  • Sponsorship acquisition
  • Event setup and breakdown
  • Fundraising

Accomplishments

  • Chamber Ambassador of the Year-3 years

Affiliations

  • Active with the Hutchinson and Newton Chamber of Commerce
  • Volunteer with Boys and Girls Club
  • Volunteer for United Way of Reno County
  • Volunteer/Lead Buhler Booster Club with concession stand, fundraising for after prom and memberships

References

References available upon request.

Timeline

Business Development Manager

Express Employment Professionals
11.2020 - Current

Inside Sales Manager

The Hutchinson News
12.2011 - 10.2020

Bachelor of Arts - Business Administration And Management

Iowa Weslyn College

Associate of Arts - General Studies/Business

Southeastern Community College

Associate of Science - Hospitality Management

American Institute of Commerce

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