- Avid Reader
- Community Cleanup
- I participate in a variety of outdoor recreational activities
- Gardening
- Documenting and sharing travel experiences
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Camping
- Volunteer Work
- Drawing and Painting
- Hiking
- Watching Movies and TV Shows
- I enjoy helping others and giving back to the community
Rachelle Griess
Mission,TX
Summary
Adept at fostering guest loyalty and enhancing customer satisfaction, my tenure at Fox Hollow Motel showcased my ability to streamline operations and maintain high standards of cleanliness. Leveraging skills in basic accounting and hospitality services, I significantly improved guest retention. My problem-solving prowess and dedication to excellence are evident in every interaction and task.
Overview
8
8
years of professional experience
Work History
Motel Front Desk Clerk/Cleaner
Fox Hollow Motel(CurrentlyTrails Inn)
07.2021 - 05.2022
- Developed strong rapport with repeat clientele, fostering loyalty through genuine hospitality and attention to detail.
- Stocked guest rooms and supply room
- Streamlined daily operations for improved efficiency by maintaining an organized front desk work
- Increased guest retention with exceptional service, addressing concerns promptly and professionally.
- Processed financial transactions accurately, balancing cash drawer at the end of each shift as part of nightly audit procedures.
- Promoted a positive atmosphere by engaging in friendly interactions with guests upon arrival and throughout their stay.
- Continuously updated knowledge of motel policies and procedures, ensuring compliance within day-to-day operations.
- Enhanced customer satisfaction by efficiently managing the check-in and check-out process.
- Answered customer telephone calls promptly and appropriately handled needs.
- Collected room deposits, fees, and payments.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Maintained clean and organized front desk areas to uphold polished company image.
- Maintained and cleaned the guest rooms as well as outside common areas
School Custodian
Sutton Public Schools
06.2016 - 05.2020
- Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
- Kept building spaces premises clean inside and outside.
- Promoted a healthy learning environment by disinfecting classrooms, restrooms, and common areas on a consistent schedule.
- Completed specialized deep-cleaning projects during summer breaks to prepare the facility for the upcoming academic year.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Checked in and stocked inventory throughout facility.
- Moved furniture for cleaning and set up for special events.
- Maintained positive relationships with coworkers by providing support in their tasks and sharing knowledge about best practices in custodial work.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Supported school events by setting up and breaking down furniture, equipment, and decorations as needed.
- Facilitated a secure campus atmosphere by locking doors after hours while following all security protocols laid out by administrators.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Contributed to school safety by promptly addressing and resolving potential hazards in hallways, stairwells, and entryways.
- Ensured waste management efficiency by properly disposing of trash and recyclables according to regulations.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
Cook
Sutton Public Schools (Kitchen)
08.2014 - 05.2016
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
- Maintained food safety and sanitation standards.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
Education
Diploma in Office Technology - Office Technology
Central Community College
Hastings, NE05-1996
High School Diploma -
Manuel High School
Denver, CO06-1988
Skills
- Basic accounting
- Language proficiency
- Problem-solving skills
- Hospitality services
- Clerical duties
- Housekeeping
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Motel Front Desk Clerk/Cleaner
Fox Hollow Motel(CurrentlyTrails Inn)
07.2021 - 05.2022
School Custodian
Sutton Public Schools
06.2016 - 05.2020
Cook
Sutton Public Schools (Kitchen)
08.2014 - 05.2016
Diploma in Office Technology - Office Technology
Central Community College
High School Diploma -
Manuel High School
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