Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Rachelle Olsen

Ogden

Summary

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Travel CNA/Strike Personnel

US Nursing
07.2023 - Current
  • Float to oncology, med-telemetry, and adult care. Observe critical patients for change in status.
  • Responded quickly and calmly in emergency situations.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.

Travel CNA

Prime Time Medical
11.2021 - 07.2023
  • Deploy to facilities with critical shortage. Assist patients with daily needs. Monitor patients for change in status.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.

COVID-19 Swabber

Nomi Health
11.2021 - 07.2022
  • Assist in operations of COVID testing site. Perform QA/QC checks on testing supplies. Specimen collection and testing via antigen and molecular reactions.
  • Oversaw in-person and curbside patient registration and processing.
  • Protected individual confidentiality as prescribed by local, state, and federal mandates.
  • Conducted contact tracing of staff and visitors in close contact with individuals testing positive for COVID-19 to check for possible symptoms and prepare for treatments.

Travel CNA

LeaderStat/Kevala
12.2020 - 07.2022
  • Assist patients with personal tasks. Clean and dress wounds. Assist in medical procedures. Clean and sanitize work areas.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.

House Manager

Omoils
06.2020 - 12.2020
  • Ensure care plan compliance. Scheduling. Staff training. Act as liaison between client and external resources.

Benefits Advisor

TTEC
10.2018 - 06.2020
  • Advise members on benefits, claim status, and plan details. Maintain favorable KPI.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.

PAB III

Hawaii Behavioral Health
08.2017 - 10.2018
  • Assist disabled clients in gaining employment. Ensure care plan compliance. Make referrals for additional social services. Educate clients on tasks of independence, communication, and social navigation.
  • Assisted individuals with addressing disabilities and developing career plans.
  • Mobilized case management system to document service delivery and case progress.
  • Led vocational assessments for clients with physical, emotional, intellectual and behavioral disabilities.
  • Liaised with community partners to enhance employment opportunities for individuals with disabilities.

Education

Master of Science - Direct Entry | Nursing

Herzing University
Dearborn, MI
06-2027

Bachelor of Science - Psychology

Utah Valley University
Orem, UT
01.2024

Associate of Science - Psychology

Salt Lake Community College
Salt Lake City, UT
01.2023

Skills

  • Case Management
  • Conflict Resolution
  • HIPAA compliance
  • Compassionate care
  • Care plan implementation
  • Therapeutic activity planning and implementation

Websites

Certification

BLS | AHA

Exp: Aug 2027

Timeline

Travel CNA/Strike Personnel

US Nursing
07.2023 - Current

Travel CNA

Prime Time Medical
11.2021 - 07.2023

COVID-19 Swabber

Nomi Health
11.2021 - 07.2022

Travel CNA

LeaderStat/Kevala
12.2020 - 07.2022

House Manager

Omoils
06.2020 - 12.2020

Benefits Advisor

TTEC
10.2018 - 06.2020

PAB III

Hawaii Behavioral Health
08.2017 - 10.2018

Master of Science - Direct Entry | Nursing

Herzing University

Bachelor of Science - Psychology

Utah Valley University

Associate of Science - Psychology

Salt Lake Community College

Similar Profiles

CREATE PROFILE