Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rachelle Rand Kelly

South Sioux City ,NE

Summary

I am hard-working, experienced professional focused on great customer service. Dedicated to delivering the highest quality service. I feel I am reliable and conscientious. I am looking to broaden my horizons in the work industry.

Overview

27
27
years of professional experience

Work History

Cosmetology Instructor

Iowa School Of Beauty
Sioux City , IA
10.2022 - 12.2023
  • Managed inventory of supplies needed for course instruction.
  • Developed and taught comprehensive beauty courses, including hair styling, makeup artistry, nail care, and facial treatments.
  • Evaluated student performance through written tests and practical assignments.
  • Mentored students as they practiced their newly acquired skills on clients in the salon and spa environment.
  • Provided guidance to students on proper use of tools and products necessary for cosmetology services.
  • Coordinated guest speakers from salons and spas to share their expertise with students.
  • Reviewed state board regulations related to licensure requirements for cosmetologists.
  • Organized classroom activities such as quizzes and competitions to evaluate student knowledge levels.
  • Demonstrated technical skills in cutting, coloring, perming, and styling hair.
  • Led professional development seminars focused on career planning topics such as continuing education opportunities.
  • Conducted regular meetings with industry professionals to stay abreast of current trends in cosmetology practices.
  • Incorporated new teaching methods into curriculum based on industry advancements.
  • Attended conferences related to best practices in cosmetology instruction.
  • Maintained records of attendance and grades for each student enrolled in the program.
  • Advised students on job search strategies such as resume writing and interview techniques.
  • Assessed student progress by providing feedback on technique accuracy during practical assessments.
  • Created lesson plans that included lectures, demonstrations, hands-on practice sessions, and field trips.
  • Kept detailed student records, monitoring progress and growth to provide individual support.
  • Demonstrated techniques for care on both mannequins and live people.
  • Created appropriate learning environments for students.
  • Planned and conducted activities for balanced program of instruction, demonstration and work time, providing students with opportunities to observe, question, and investigate.
  • Planned in-class activities, discussions and lectures to increase student comprehension and participation.

Spa Manager

Two Finches Spa
Sioux City, IA
06.2021 - 10.2022
  • Anticipated spa and salon guest concerns and addressed problems quickly and to satisfaction of patrons.
  • Recruited, trained and monitored performance for 8-10 employees.
  • Hired, led and provided performance management for spa employees.
  • Maintained meticulous records to document client information.
  • Documented client records and information.
  • Developed seasonal and targeted promotions to drive brand exposure and generate revenue.
  • Led profitable spa operations through budgeting, aesthetics, employee training and renewing dormant client memberships.
  • Managed social media presence on Instagram, Facebook and LinkedIn to drive new business.
  • Used social media content on Instagram, Facebook and LinkedIn to build revenue.

Home Health Aide Provider

self
Hattiesburg, MS
10.2020 - 03.2021
  • Assisted terminally ill patients with personal care, including bathing, grooming and dressing.
  • Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Maintained patient hygiene by administering bedpans, urinals, baths and shaves.
  • Mopped floors, vacuumed, washed dishes and performed other household chores to assist clients.
  • Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
  • Prepared high-quality nutritious meals for patient

Salon Manager

Beautiful Group
Sioux City , IA
10.2019 - 05.2020
  • Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies.
  • Met and exceeded personal sales targets by applying excellent upselling skills and product knowledge to match each customer with optimal selections.
  • Addressed customer problems quickly and according to service standards.
  • Scheduled employees and oversaw customer appointment calendar.

Supervisor

Total Janitorial Management
South Sioux City , NE
01.2009 - 05.2019

I have worked nites as a supervisor as needed . Responsibilities include cleaning offices,maintaining employees job duties and helping as needed in any areas.

Salon Manager/ Stylist

Ulta
Sioux City, Iowa
04.2017 - 10.2017
Worked closely with clients, team, and customers to produce positive results. 
Resolved guest complaints.
Accountable for all staff development, budgeting and supply ordering.

Home Daycare Owner

Rachelle's Daycare
South Sioux City , NE
01.2012 - 02.2017
Carefully monitored children's play activities.
Maintained daily records of activities, behaviors, meals and naps.
Routinely picked children up from school and activities.
Communicated with children's parents and guardians about daily activities, behaviors and problems.

Salon Manager/ Stylist

Cost Cutters
South Sioux City , NE
03.2005 - 04.2009
Consistently recognized by management for providing superior customer service.
Resolved guest complaints.
Created repeat business by developing long-term relationships with regular customers.
Accountable for all staff development, budgeting and supply ordering.

Quality Control Officer(Q.C)

Global Foods
Sioux City , IA
01.1997 - 01.1998
Accurately recorded compounded products and prepared appropriate labels. Tested meat products and materials.

Education

Medical - Medical Billing And Coding

University of Phoenix
Tempe, AZ
08.2021

High School Diploma -

Sgt.Bluff-Luton School

Degree - Cosmetology

Stewarts/ISB

Certificate - Small Business Management

University of Phoenix
Tempe, AZ

Skills

  • Excellent verbal communication
  • Fast learning
  • Client satisfaction
  • Perform well in high-demand, fast-paced environments
  • Customer friendly
  • Guest relations
  • Training staff
  • Problem resolving

References

  • Kathy Aereolla, Owner
  • Total Janitorial Management
  • Phone:712-301-1886
  • Former Supervisor
  • Cindy Bivins
  • Former boss and frfiend
  • 601-467-0740

Timeline

Cosmetology Instructor

Iowa School Of Beauty
10.2022 - 12.2023

Spa Manager

Two Finches Spa
06.2021 - 10.2022

Home Health Aide Provider

self
10.2020 - 03.2021

Salon Manager

Beautiful Group
10.2019 - 05.2020

Salon Manager/ Stylist

Ulta
04.2017 - 10.2017

Home Daycare Owner

Rachelle's Daycare
01.2012 - 02.2017

Supervisor

Total Janitorial Management
01.2009 - 05.2019

Salon Manager/ Stylist

Cost Cutters
03.2005 - 04.2009

Quality Control Officer(Q.C)

Global Foods
01.1997 - 01.1998

Medical - Medical Billing And Coding

University of Phoenix

High School Diploma -

Sgt.Bluff-Luton School

Degree - Cosmetology

Stewarts/ISB

Certificate - Small Business Management

University of Phoenix
Rachelle Rand Kelly