Overview
Work History
Education
Skills
Timeline
Generic

Rachelle Rose

Fairborn,OH

Overview

8
8
years of professional experience

Work History

Fleet Operations Associate

Motor
02.2023 - 10.2023
  • Showed attention to detail by performing pre-delivery and pick-up inspections on 13 different makes and models vehicles.
  • Responsible for reporting status of fleet vehicles, documenting vehicle damage, scheduling repairs and providing service receipts in our back end fleet management system.
  • Maintained inventory of shop supplies and parts to perform in house routine maintenance and weekly vehicle detailing.
  • Performed in-person education sessions to customers averaging around 30 minutes per session.
  • Established and maintained productive relationships with the Dayton area Chamber of Commerce and other local businesses through email, meetings, and community events.
  • Coordinated weekly community events and electric vehicle test drives with local businesses and sustainability groups to showcase electric vehicles.
  • Computer skills in Microsoft, Goggle, scheduling apps and fleet management software including Wheniwork, Fleetio, Arrivy and Loopit.

Operations Manager

Winans Chocolate & Coffees
05.2022 - 03.2023
  • Provided employee schedules, announcements and guidelines for three locations.
  • Stores under my supervision ranked in the top five out of 20+ stores on corporate evaluations. By creating new internal processes and checklists my Far Hills location ranked number one in the company. As a result my techniques were implemented across the company.
  • Increased health inspection scores by an average of 5 points by Identifying and redesigning unauthorized, unsafe or ineffective processes.
  • Increased sales by 20 percent by creating monthly budget sheets that allowed me to handle weekly inventories and product ordering for all three locations.
  • Hiring and disciplinary management including providing training materials, payroll forms, checklists, write up forms and termination paperwork.
  • Responsible for monthly invoices and payments up to 10k per store including payroll, rent payments, inventory orders, facility maintenance, equipment updates and repairs.
  • Performed routine in-house maintenance and repairs of espresso machines, brewing equipment and facility upkeep.

Operations and Store Manager

Winans Chocolate & Coffees
01.2019 - 12.2022
  • Worked alongside store employees to provide hands-on training. Making sure services were carried out up to standard and ensuring excellent customer service.
  • Assisted in the accounting and sales department. Responsibilities included providing detailed daily sales reports for four locations, writing and keeping documentation of checks and credit card purchases, making and recording daily cash deposits.
  • Provided schedules and daily tasks to employees, delegating tasks to appropriate team members to meet deadlines and maximize efficacy.
  • Coordinated with customers and community leaders to fulfill large custom orders for events including wedding, school fundraisers and community engagement events.
  • Represented the company in articles, news interviews and at networking events.

Assistant Manager

Winans Chocolate & Coffees
01.2016 - 01.2018
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with schedule planning and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers , assisting needs and maintaining current knowledge of store products.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

Education

Creative Images Institute of Cosmetology
Dayton, OH
06.2014

Fairborn High School
Fairborn, OH
05.2013

Skills

  • Team leadership
  • Relationship management
  • Community engagement
  • Recruiting and hiring

Timeline

Fleet Operations Associate

Motor
02.2023 - 10.2023

Operations Manager

Winans Chocolate & Coffees
05.2022 - 03.2023

Operations and Store Manager

Winans Chocolate & Coffees
01.2019 - 12.2022

Assistant Manager

Winans Chocolate & Coffees
01.2016 - 01.2018

Creative Images Institute of Cosmetology

Fairborn High School

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