Hi, I’m
Rachelle Sawrey
Receptionst/Administrator
Longmont,CO
Summary
Versatile receptionist bringing valuable experience in administrative roles, including administrative assistant and medical receptionist for medical-related organizations. Possessing uncompromising work ethic, time management, organization and prioritization qualities. I bring positive energy and compassion to the varied client relations positions I have held in a seasoned career.
Overview
11
years of professional experience
Work History
Helping Hand Pet CareLongmont, CO
Owner/Operator
08.2012 - Current
Job overview
- Developed and nurtured lasting customer relationships by projecting professional image and delivering exemplary care to customers
- Developed business plan, processes and procedures to provide superior pet and home care to clients
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets
- Followed all pet care instructions, including dietary needs and medication regimens
- Communicated effectively with clients by phone and text to keep clients at ease while away from home and beloved pets
- Cultivated creative supplemental income source, staying connected to veterinary medicine while pursing nursing school
Jody K Shevins, NDLongmont, CO
Medical Receptionist
05.2015 - 12.2019
Job overview
- Managed office logistics by scheduling appointments, maintaining files and collecting payments
- Supported providers in outpatient medical office through coordinating all administrative operations
- Answered phone calls and messages for physician, and handling patient inquiries into practice
- Kept detailed records of office inventories and maintained office pharmacy supplies
- Successfully scheduled patient appointments and placed reminder calls to ensure exceptional customer experience
- Coordinated front office duties, including customer service, patient scheduling and billing
- Digitizing and organizing over 500 medical records
- Handled all office supply ordering including extensive supplement and homeopathic inventory
- Delivered high-quality administrative and customer service to sustain patient and work flows
- Prepared and sent financial statements to support bookkeeping functions
- Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence
- Informed patients of financial responsibilities prior to rendering services
Education
Front Range Community CollegeWestminster, CO
Associate of Applied Science from Nursing
2022
Bel-Rea Institute of Animal TechnologyDenver, CO
Associate of Science from Animal Technology
04.2004
Skills
- Customer-service oriented
- Scheduling
- Client account management
- Customer/Client relations
- Multi-line telephone systems
- Office administration
- Accounts payable/receivable
- Organization skills
- Personable and outgoing
- MS Office proficiency
- Bookkeeping
- Conflict resolution
Timeline
Medical Receptionist
Jody K Shevins, ND
05.2015 - 12.2019
Owner/Operator
Helping Hand Pet Care
08.2012 - Current
Front Range Community College
Associate of Applied Science from Nursing
Bel-Rea Institute of Animal Technology
Associate of Science from Animal Technology
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