Rachelle Shaeffer
Felton,DE
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
1
1
Language
1
1
Certification
14
14
years of professional experience
Work History
Home Flipper/Project Coordinator, Part-time
Independent Contractor
12.2017 - 12.2025
- On-site across Virginia and Maryland
- Coordinated and managed the research, purchase, renovation, and sale of properties.
- Identified, secured, and collaborated with a variety of vendors to select materials, systems, and eventually upgrade homes according to design; worked with local realtors to market the properties for sale on the National Association of Realtors - Multiple Listing Service.
- Reviewed bills, invoices, service contracts, receipts, other documentation for accuracy, compliance and consistency with established goals and standards; maintained documents and files for tax purposes and records retention.
- Continually communicated with vendors to keep goals and scope aligned through completion of projects.
Library Services Business and Operations Manager, full-time
09.2015 - 12.2017
- Improved the management of the library’s $6 million budget by identifying and avoiding potential shortfalls; worked with the director and budget managers to guide them in areas of financial concern; gathered and compiled data for higher-level university and department staff; occasionally worked from a remote location.
- Provided requested FTE reports to bargaining unit representative; verified information on Position Action Forms for new hires, promotions, etc.; validated hours for the accountant monitoring the federal student workers’ hours; confirmed and submitted payroll hours for part-time wage employees; confirmed faculty assignments and workloads for each semester/session; and ensured a 100% participation rate for the department’s annual performance evaluations for 45 employees.
- Trained all new department staff with financial responsibilities on the processes associated with travel, purchasing cards, etc.; utilized Microsoft Excel to monitor balances compared to actual budget; on a daily basis, created and maintained requested budget documents and files for the department; provided guidance to my direct reports, reviewed their work, and performed duties in their absence by entering SAP purchase requisitions, monitoring purchasing card activity, and reporting building maintenance requests, and other daily responsibilities; and created one electronic HR form linked to all required documents for the department’s hiring managers to onboard new library employees, which streamlined the department onboarding process.
- Suggested a financial information system upgrade after identifying an ineffective process and information system for tracking library materials (e.g., books); the process upgrade and eventual system upgrade enhanced the stakeholders’ experience by allowing them to retain details of their transactions and provide this valuable information to auditors when needed; and participated in recommending changes to other process enhancements.
- West Chester University, Pennsylvania State System of Higher Education (PASSHE), West Chester, Pennsylvania
Budget Manager, full-time
01.2013 - 03.2015
- Worked with the senior director of budget and business services to make sure university budgets of $120 million were properly administered; gathered data and created reports for leadership decision-making; effectively collaborated with the entire campus business community to manage over 500 individual university budgets; utilized automated information systems, including SAP (transactions, data exported to Microsoft Excel) and Business Intelligence budget reporting tool on a daily basis to create budget documents; utilized standard Microsoft Excel formulas to verify balances and identify individual budget status; performed budget transfers; provided verbal and written financial/budget; provided training and follow-up on the new Business Intelligence budget reporting tool to small and large groups of administrators, faculty, and staff; and worked remotely for several months.
- Selected to work with the purchasing card manager to identify inconsistencies and solve problems in university purchasing card activity; verified accounting classification codes for purchasing card transactions; and suggested changes to internal procedures.
- Worked with PASSHE IT managers and budget office leader to yield the most useful Business Intelligence reports for the campus business community; and collaborated with stakeholders on all levels to provide customer satisfaction to internal and external customers.
- Contributed to the Budget and Accounting directors’ semi-annual meetings, the Division Strategic Plan Committee, the Microsoft SharePoint Committee, and other professional development opportunities to increase awareness and improve systems, processes, and policies at PASSHE schools.
- Kutztown University, Pennsylvania State System of Higher Education (PASSHE), Kutztown, Pennsylvania
Financial Coordinator 4, full-time
06.2011 - 01.2013
- Managed the day-to-day business operations in the Office of Medical Education, which included assisting with the oversight of the budget, reviewing and approving accounting and personnel transactions in the Information Business System (IBIS), and reviewing employee travel, while adhering to policies and processes; assisted with the coordination of special projects and events; and organized confidential meetings.
- Improved department budget oversight by increasing collaboration with budget managers and providing excellent budget support during the fiscal year; participated in recommending changes to internal procedures; utilized standard Microsoft Excel formulas to monitor balances against actual budget to show potential budget challenges; and created a Change Management resource to serve as a guide for staff during a restructuring.
- The Pennsylvania State University at Hershey Medical Center, College of Medicine, Office of Medical Education (OME), Hershey, Pennsylvania
Education
Master of Science - Training & Organizational Development
Saint Joseph’s University
Philadelphia, Pa01.2011
Bachelor of Science - Business Administration
Saint Joseph’s University
Philadelphia, Pa01.2006
Skills
- Problem-solving
- Process Improvement
- Lifelong Learning
- Microsoft Office proficiency in Excel, Word, Outlook, SharePoint, and PowerPoint
- Business Intelligence budget reporting and training
- PeopleSoft
- Banner (currently Ellucian)
- Blackboard
- SAP proficiency
- Integrative Business Information Systems (IBIS)
- IBM Data Analytics certificates - Coursera, 2024; Microsoft Excel and Microsoft Word LinkedIn Skills Assessment
Accomplishments
- Collaborated with teams of approximately 13 contractors on projects from beginning through completion, each project with a duration of about 17 months over an 8-year timeframe.
- Documented and resolved an ineffective library materials tracking system which led to better accounting and accountability.
- Author of Dealing with Change Manual prepared for submission on August 24, 2011.
- Achieved budget maximization by completing budget oversight with accuracy and efficiency.
- Achieved less unit budget waste by introducing Business Intelligence broadcast reports for budget managers to closely monitor their individual budget expenses.
- Developed trust from campus community through effectively helping with the identification of possibly challenging program and project decisions.
- Used Microsoft Excel to develop variance budget reports, track expenses, and provide benchmarks.
Certification
- Data Analytics, Coursera - March 2024.
Languages
English
Native or Bilingual
Interests
Travelling, researching resale properties to refresh, and spending time with my husband and other family members
LINKS
http://linkedin.com/in/rachelleshaeffer/
Timeline
Home Flipper/Project Coordinator, Part-time
Independent Contractor
12.2017 - 12.2025
Library Services Business and Operations Manager, full-time
09.2015 - 12.2017
Budget Manager, full-time
01.2013 - 03.2015
Financial Coordinator 4, full-time
06.2011 - 01.2013
Bachelor of Science - Business Administration
Saint Joseph’s University
Master of Science - Training & Organizational Development
Saint Joseph’s University