Rachelle Villa
Waco,Texas
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in medical office nursing and front office, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
15
15
years of professional experience
1
1
Certification
Work History
NRCMA
Ascension Express Care
Waco, TX
11.2024 - Current
- Conduct initial assessments of vital signs for arriving patients.
- Charge Nurse: delegating to other nursing staff, in charge of patients, labs, and testing for the day.
- Transitioned patients to exam rooms, gathering reasons for visits and health histories (HPI).
- Digitally record vitals, health issues, and patient concerns accurately.
- Informed doctor of patient visit purposes and specific concerns.
- Supported doctor during examinations and various office procedures.
- Executed injection administration tasks while managing supply orders efficiently.
- Labelled specimens correctly, organized lab orders, sanitized equipment, and maintained stock levels.
HR/Dispatch
Little Angels Waco LLC
12.2022 - 11.2023
- Managed payroll processes for efficiency and accuracy.
- Coordinated dispatch operations for three truck drivers.
- Executed load bookings primarily through email and phone communications.
- Streamlined booking procedures for three drivers to maximize productivity.
Medical/Support Staff
Harmony Public Schools
07.2017 - 08.2022
- Input student vitals during office visits to ensure accurate records.
- Administered medication and conducted data entry to maintain compliance.
- Answered front office phone calls, providing information and support.
- Covered front office responsibilities during staff shortages to maintain operations.
- Facilitated student registration processes for new and returning students.
- Reconciled attendance records to ensure accuracy and accountability.
- Served as discipline clerk when required, addressing student behavior issues.
- Conducted vision, hearing, and scoliosis screenings as part of health initiatives.
Registered Medical Assistant
Lacy Coker Kessler MD, PA
03.2016 - 03.2017
- Assisted in patient exams and procedures, ensuring accuracy and efficiency.
- Called patients from lobby to assess vital signs promptly.
- Triage patient calls, managing prescription refills and appointments effectively.
- Obtained comprehensive patient histories for accurate assessments.
- Measured fundal height and fetal heart tones for obstetric evaluations.
- Administered injections and managed laboratory orders and specimen labeling.
- Sanitized instruments, ultrasound equipment, and exam rooms rigorously.
- Scheduled follow-up appointments and communicated lab results to patients clearly.
Registered Medical Assistant
Baylor Scott&White OB/Gyn
Waco, TX
07.2011 - 02.2016
- Called patients from front lobby to assess vital signs.
- Escorted patients to exam rooms to gather visit reasons and medical history.
- Entered vital signs, patient concerns, and medical problems into records.
- Informed doctor of patients' visit reasons and specific concerns.
- Assisted doctor with examinations and procedures within office setting.
- Administered injections and processed orders as required.
- Collected urine samples from obstetric patients and performed annual pap smears.
- Sanitized instruments, ultrasound machines, exam rooms, and restocked medical supplies.
Education
Registered Medical Assistant Certificate - Nursing
ATI Career Training Center
Waco, TX01.2011
High School Diploma -
University High School
Waco, TX05.2007
Skills
- HIPAA(Medical Assistant Certification)
- EPIC Medical software proficiency
- Athena Medical software proficiency
- Machine and Manual Vitals
- Customer service and support
- Time management
- Leadership and decision-making
- Telephone communication
- Problem solving
- Document filing
- Project management
- Data entry and input
- Appointment scheduling
- Load dispatching via load boards
- Email communication skills
- HR payroll systems
- Student enrollment processes
- Attendance reconciliation
Job References
- Gennah Wiley, 254-214-5524, gennahwiley@yahoo.com
- Deanna Deleon, 254-301-4727, deleondeanna@yahoo.com
- Maria Lopez, 956-463-3613, mariagabriel1974@yahoo.com
- Elizabeth Leyva, 254-262-9569, eleyva@harmonytx.org
- Makenzie Williams, 832-577-6393, makenzie.williams@harmonytx.org
Certification
NRCMA- NAHPUSA
Timeline
NRCMA
Ascension Express Care
11.2024 - Current
HR/Dispatch
Little Angels Waco LLC
12.2022 - 11.2023
Medical/Support Staff
Harmony Public Schools
07.2017 - 08.2022
Registered Medical Assistant
Lacy Coker Kessler MD, PA
03.2016 - 03.2017
Registered Medical Assistant
Baylor Scott&White OB/Gyn
07.2011 - 02.2016
Registered Medical Assistant Certificate - Nursing
ATI Career Training Center
High School Diploma -
University High School