RACHELLE M. ALLEN
Magnolia,Delaware
Summary
Results-driven educational administrator and operations leader specializing in special education, regulatory compliance, and student services. Led multidisciplinary teams to ensure IDEA and Section 504 compliance, implemented MTSS frameworks, and utilized data to enhance student outcomes. Combines expertise in educational leadership, financial services, and operational management to foster collaboration with educators, families, and community stakeholders.
Overview
5
5
years of post-secondary education
17
17
years of professional experience
Work History
Special Education Coordinator | Case Manager | Assistant Basketball Coach
Early College School at Delaware State University
12.2024 - Current
- Direct special education programming while ensuring full compliance with IDEA, Section 504, Delaware regulations, and district policies.
- Coordinate individualized educational programming, progress monitoring, and service delivery for a caseload of 20 students, ensuring tailored support and compliance with regulations.
- Facilitated IEP, eligibility, reevaluation, manifestation determination, and transition meetings, fostering collaborative relationships with families and multidisciplinary teams to enhance student outcomes.
- Serve as an active member of the MTSS Leadership Team, driving data-informed intervention planning and continuous improvement initiatives.
- Provide instructional leadership and coaching for five educators to promote best practices in inclusive instruction.
- Supervise instructional support staff, including paraprofessionals and specialists, to strengthen student achievement and service quality.
- Maintain compliance records and student data using Infinite Campus, ensuring accurate and timely documentation for regulatory accountability.
Educational Surrogate Parent (ESP) & Special Education Advocate
Parent Information Center (PIC)
07.2024 - Current
- Advocate for students with disabilities as Educational Surrogate Parent (ESP), ensuring independent representation and access to necessary educational resources.
- Guide IEP, eligibility, manifestation determination, and dispute resolution meetings, fostering equitable educational outcomes for students.
- Collaborate with school teams and families to ensure compliance with IDEA, Section 504, and state special education regulations.
- Collaborate with school teams to secure compliance with regulations and provide appropriate educational services tailored to individual student needs.
Local Lead, Education Initiative Council
Pentecostal Church of God of Lincoln
01.2017 - Current
- Direct an education initiative serving more than 60 students by coordinating academic support, mentoring programs, and community engagement efforts.
- Executed daily responsibilities with accuracy and efficiency to support team objectives.
- Developed innovative ideas and solutions that improved team performance and outcomes.
- Collaborated with diverse coworkers to achieve goals and resolve product and service-related issues.
Head Basketball Coach
All In Sports Academy
01.2016 - Current
- Guided teams to four program championships through strategic planning and focused player development, demonstrating effective leadership and commitment to excellence.
- Lead competitive youth basketball programs that prioritized athletic excellence, leadership development, and academic accountability, resulting in improved player performance and holistic development.
- Mentored hundreds of student-athletes, fostering teamwork, discipline, and personal growth to enhance their overall athletic and academic achievements.
Mathematics Tutor
Pentecostal Church of God of Lincoln
01.2010 - Current
- Deliver individualized mathematics instruction to learners from preschool through undergraduate levels, utilizing differentiated strategies to enhance academic performance and build confidence.
- Facilitate one-on-one tutoring sessions for improved comprehension.
- Develop customized lesson plans for diverse student needs.
- Create engaging math activities to enhance learning experiences.
Consumer Loan Underwriter
Del-One Federal Credit Union
01.2023 - 11.2024
- Evaluated consumer lending applications, ensuring compliance with regulations and mitigating risk exposure.
- Identified process improvement opportunities that enhanced operational efficiency and strengthened portfolio quality.
- Identified and implemented process improvements, enhancing operational efficiency and strengthening portfolio quality.
Mathematics Teacher & Special Education Case Manager
Lake Forest High School
01.2020 - 01.2023
- Collected and analyzed IEP progress data to inform instructional strategies and enhance student outcomes.
- Managed special education casework, ensuring tailored support for students with disabilities.
- Recognized as a Teacher of the Year nominee for outstanding contributions in education.
Mathematics Teacher & Assistant Basketball Coach
Caesar Rodney High School
01.2019 - 01.2020
- Instructed Pre-Calculus classes, improving students' mathematical skills through targeted lessons.
- Developed engaging lesson plans tailored to diverse learning needs, fostering inclusive education.
- Facilitated classroom discussions that promoted critical thinking and student engagement.
- Assessed student performance through regular quizzes and tests.
Financial Solutions Partner
Dover Federal Credit Union
05.2015 - 08.2019
- Consistently exceeded sales and production goals while building long-term member relationships through consultative service.
- Delivered comprehensive financial solutions by assessing member needs and recommending consumer lending and deposit products.
- Led strategic initiatives to enhance member services and satisfaction.
- Developed partnerships with local organizations to promote financial literacy programs.
- Guided team members in understanding credit union policies and procedures.
Assistant Branch Manager
Dover Federal Credit Union
08.2017 - 08.2018
- Directed daily branch operations, leading and mentoring a team of eight financial professionals to enhance service delivery.
- Managed scheduling, performance coaching, audits, and operational reporting to meet and exceed organizational goals.
- Functioned as the branch Subject Matter Expert (SME) for Symitar, delivering technical guidance and operational support.
Education
Bachelor of Science - Mathematics
Wesley College
Dover, DE 08.2010 - 05.2015
M.Ed. - Special Education
Wilmington University
Wilmington, DESkills
- Individualized education plans
- Educational advocacy
- Compliance management
- Complex analysis
- Process improvement
- Team collaboration
- Conflict resolution
- Effective communication
- Critical thinking
- Community Engagement
Accomplishments
- Teacher of the Year Nominee
- Top Loan Producer
- Highest Consumer Loan Booked
- Most Auto Loans Booked
- Most Credit Cards Booked
- Four-Time Program Championship Coach
Timeline
Special Education Coordinator | Case Manager | Assistant Basketball Coach
Early College School at Delaware State University
12.2024 - Current
Educational Surrogate Parent (ESP) & Special Education Advocate
Parent Information Center (PIC)
07.2024 - Current
Consumer Loan Underwriter
Del-One Federal Credit Union
01.2023 - 11.2024
Mathematics Teacher & Special Education Case Manager
Lake Forest High School
01.2020 - 01.2023
Mathematics Teacher & Assistant Basketball Coach
Caesar Rodney High School
01.2019 - 01.2020
Assistant Branch Manager
Dover Federal Credit Union
08.2017 - 08.2018
Local Lead, Education Initiative Council
Pentecostal Church of God of Lincoln
01.2017 - Current
Head Basketball Coach
All In Sports Academy
01.2016 - Current
Financial Solutions Partner
Dover Federal Credit Union
05.2015 - 08.2019
Bachelor of Science - Mathematics
Wesley College
08.2010 - 05.2015
Mathematics Tutor
Pentecostal Church of God of Lincoln
01.2010 - Current
M.Ed. - Special Education
Wilmington University