Rachel (Olie) Swanson
Key skills in problem-solving and attention to detail, eager to learn and develop in a collaborative environment. Brings background in excellent customer interaction experiences and time management, with focus on maintaining high-quality standards. Eager to contribute to team success through effective problem-solving and communication.
Work History
Student Assistant - Film & TV Equipment Checkout
2 Years 1 Month- Provided excellent customer service to students and staff at the front desk, addressing equipment inquiries and concerns promptly.
- Greeted incoming office visitors, answered questions, and directed individuals to campus locations.
- Enhanced office efficiency by organizing and maintaining files, records, and resources.
- Used critical thinking to break down problems, evaluate solutions, repair equipment, troubleshoot software, and make decisions.
Volunteer Producer
1 Year 2 Months- Oversaw video production processes, enhancing quality and consistency across all media outputs.
- Coordinated logistics for multimedia production, ensuring seamless execution of worship experiences.
- Collaborated with creative teams to develop engaging content for church events and services.
- Managed scheduling and resource allocation for various church programs and projects.
Sales Associate - Bookstore
1 Year 6 Months• Cultivated lasting customer relationships, driving repeat business and loyalty.
• Leveraged interpersonal skills to enhance customer satisfaction and drive sales.
• Demonstrated precision in using POS system, ensuring accurate transactions.
• Coordinated special book orders, addressing specific customer needs effectively.
• Handled store opening and closing procedures, including accurate cash drawer count and sales report
balancing.
- Collaborated with team members to ensure accurate inventory management and product displays.