Rachel Remsburg

• Delivered exceptional customer service by taking guest orders, presenting detailed descriptions of daily features, and maintaining intentional service throughout.
• Collaborated with kitchen staff to ensure accurate orders so that guest requests were properly understood.
• Maintained cleanliness and organization of dining area with attention to detail.
• Assisted in training new team members on wine service, menu knowledge, order of service, and general proper etiquette.
• Cultivated strong relationships with regular customers allowing every guest to feel warmly welcomed.
• Helped out fellow servers by running their drinks, food, greeting their tables and frequently circulating to buss tables.

• Provided compassionate care to residents, ensuring comfort and emotional support through intentional relationships.
• Provided compassionate care to residents, ensuring comfort and emotional support.
• Delivering meals throughout the day and helping with proper order taking and service.

• Worked closely with team members to achieve project goals in fast-paced settings.
• Operated espresso machines and equipment to create high-quality beverages.
• Developed diverse drink-making skills, enhancing menu offerings with coffees, lemonades, and teas.

• Greeted and assisted members at check in, ensuring exceptional customer service and a welcoming atmosphere.
• Informed prospective members with information regarding gym services, class schedules, and personal training while focusing on membership sales.
• Maintained the tidy appearance of the front desk, gym floor, and locker room assisting with laundry, trash, and organization.

• Developed engaging practice drills and games to 2-5 year olds getting them comfortable with the game of soccer.
• Facilitated a positive team environment by encouraging each child, assisting with skills when necessary, and having them work together.

• Facilitated daily activities promoting the growth and safety of each child while cultivating a positive atmosphere.
• Managed the classroom and mitigated conflict using proper techniques.
• Collaborated with parents to provide updates on child throughout the day and professionally addressed concerns.

• Processed transactions using POS systems in addition to making and serving beverages.
• Assisted customers with questions and guided them through the menu.
• Maintained a tidy front of house area including restocking and managing the salad bar.

Pursued a study of psychology at Grand Canyon University for a year and a half.