Rachel Starkes
West Palm Beach,FL
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Wendys Restaurant
West Palm Beach, FL
04.2022 - Current
- Developed and implemented new processes and procedures to streamline operations.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Trained new employees and delegated daily tasks and responsibilities.
Deli Associate
Walmart
West Palm Beach, FL
01.2021 - 06.2022
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
Shift Supervisor
Taco Bell
West Palm Beach, FL
04.2015 - 04.2020
- Developed and implemented new processes and procedures to streamline operations.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Scheduled staff shifts to secure adequate coverage and productive workflows.
Education
St James Academy
Skills
- Operational Evaluating
- Administrative Duties
- Hospitality Management
- Annual Performance Reviews
Certification
- Area of certification serv-safe - Timeframe
Timeline
Shift Supervisor
Wendys Restaurant
04.2022 - Current
Deli Associate
Walmart
01.2021 - 06.2022
Shift Supervisor
Taco Bell
04.2015 - 04.2020
St James Academy