Rachel Udeh-Jackson
3560 Carlisle Place Apt 2D
Summary
Compassionate and highly adaptable professional with diverse experience spanning mental health support, culinary operations, legal assistance, and customer service. Proven ability to manage complex tasks, maintain administrative and operational efficiency, and provide empathetic support to clients and team members. Skilled in organization, documentation, and cross-functional collaboration, with a strong commitment to fostering wellness and community engagement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager / Crew Chief
IHOP
03.2025 - 05.2025
- Supervised daily operations and staff, ensuring high-quality service and workflow efficiency.
- Promoted from Crew Chief to Assistant Manager based on leadership performance.
Assistant Chef
Creative Edge Parties
10.2024 - 01.2025
- Assisted in menu preparation and event setup for private catering events.
- Supported food service operations and ensured client satisfaction.
Production Assistant / Kitchen Assistant
Great Performances Catering
05.2024 - 10.2024
- Supported event production and culinary operations.
- Assisted in setup, logistics, and smooth execution of high-volume events.
Election Inspector / Accessibility Clerk
Board Of Elections In The City Of New York
05.2023 - 10.2024
- Supported polling site operations and ensured accessible voter services.
- Advanced from Accessibility Clerk to Election Inspector, demonstrating reliability and organizational skills.
Peer Support Specialist
Mental Health America Of Dutchess County
03.2020 - 07.2020
- Provided emotional support, guidance, and resources to individuals navigating mental health challenges.
- Advocated for client needs and facilitated coping strategies.
Cook
Five Guys
10.2019 - 01.2020
- Prepared menu items efficiently while maintaining food quality and safety standards.
- Collaborated with team members to ensure timely service in a high-volume environment.
Barista
Dunkin' Donuts
05.2019 - 09.2019
- Delivered high-quality customer service in a fast-paced environment.
- Handled cash, prepared beverages, and maintained store operations.
Legal Assistant
Manpower Staffing
02.2019 - 05.2019
- Supported attorneys by drafting legal documents and correspondence
- Managed case files and maintained organized records for easy access
- Conducted legal research to assist in case preparation and strategy
- Coordinated client communications, ensuring timely responses to inquiries
Apprentice
Restaurant Associates
10.2018 - 02.2019
- Gained hands-on experience in professional kitchen operations, menu execution, and high-volume service.
- Applied classroom knowledge to real-world culinary challenges.
Education
Paralegal Studies
Dutchess Community College
Poughkeepsie, NYCulinary Arts
Culinary Institute of America
Hyde Park, NYBusiness
Baton Rouge Community College
Baton Rouge, LASkills
- Problem-solving
- Time management
- Staff training and development
- Staff supervision
- Workload management
Certification
Food Handler Certification
Issued by New York State Department of Health
Credential ID: 24-242120L
Timeline
Assistant Manager / Crew Chief
IHOP
03.2025 - 05.2025
Assistant Chef
Creative Edge Parties
10.2024 - 01.2025
Production Assistant / Kitchen Assistant
Great Performances Catering
05.2024 - 10.2024
Election Inspector / Accessibility Clerk
Board Of Elections In The City Of New York
05.2023 - 10.2024
Peer Support Specialist
Mental Health America Of Dutchess County
03.2020 - 07.2020
Cook
Five Guys
10.2019 - 01.2020
Barista
Dunkin' Donuts
05.2019 - 09.2019
Legal Assistant
Manpower Staffing
02.2019 - 05.2019
Apprentice
Restaurant Associates
10.2018 - 02.2019
Paralegal Studies
Dutchess Community College
Culinary Arts
Culinary Institute of America
Business
Baton Rouge Community College