Rachel Wheeler
Tulsa,OK
Summary
Highly personable and exceptionally ambitious college graduate with a major in Psychology and a minor in Human Relations. A dedicated self-improvement enthusiast passionate about making a significant impact on society. Known for an outstanding ability to connect with others on a personal level and an unwavering commitment to fostering positive change in the community.
Overview
5
5
years of professional experience
Work History
Server
Volare
03.2021 - 09.2022
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Increased sales significantly by upselling higher-end products to customers.
- Cultivated warm relationships with regular customers.
Cocktail Waitress
Sideline Bar And Grill
09.2021 - 12.2021
- Greeted new customers, discussed specials, and took drink orders.
- Assisted with bartending duties during high-volume shifts.
- Checked guests' identification before serving alcoholic beverages.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Observant and made sure customers were safe at all times.
Personal Shopper
Walmart
04.2020 - 01.2021
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Contributed to team objectives in fast-paced environment.
- Set and achieved company defined sales goals.
- Tracked substitutions and informed customers of changes.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Sales Associate
Pacsun
10.2017 - 08.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Managed efficient cash register operations.
Education
Bachelor of Science - Psychology
University of Oklahoma
Norman, OK05.2023
Skills
- Optimistic and Motivated
- A very effective written and verbal communicator, with the ability to convey information clearly and concisely
- Strong interpersonal and communication skills, enabling effective collaboration with diverse teams and individuals
- Results Driven
- Adaptable and quick to learn, thriving in dynamic and fast-paced environments
- Proficient in research and data analysis, utilizing psychological principles to address real-world challenges
- Empathetic and compassionate, with the ability to create a supportive and understanding environment for others
- Spanish Intermediate B1 level speaker
- Dependable
- Consistent
Timeline
Cocktail Waitress
Sideline Bar And Grill
09.2021 - 12.2021
Server
Volare
03.2021 - 09.2022
Personal Shopper
Walmart
04.2020 - 01.2021
Sales Associate
Pacsun
10.2017 - 08.2019
Bachelor of Science - Psychology
University of Oklahoma