Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
RACHID ZERZOURI

RACHID ZERZOURI

Houston

Summary

Dynamic delivery professional with proven expertise at Uber Eats, excelling in route optimization and customer relationship management. Recognized for ensuring order accuracy and maintaining high customer satisfaction. Adept at problem-solving and effective communication, consistently achieving timely deliveries while enhancing operational efficiency. Committed to delivering exceptional service and maintaining vehicle readiness.

Overview

20
20
years of professional experience

Work History

Food Delivery Driver

Uber Eats
Houston
09.2025 - Current
  • Delivered food orders promptly to customers using mobile application.
  • Communicated with restaurants to confirm order details and pick-up times.
  • Navigated local streets efficiently to ensure timely deliveries.

Delivery Drive Courier

Fasttelecom
Casablanca
01.2022 - 01.2025
  • Delivered packages to clients efficiently across designated routes.
  • Maintained accurate records of deliveries and pickups throughout the day.
  • Communicated with dispatch to confirm delivery schedules and routes.
  • Assisted in the sorting and organizing of packages for efficient delivery routes.
  • Collaborated with dispatch and team members to coordinate different routes and reallocate pickups and drop-offs.
  • Checked and secured package loads before deliveries.
  • Provided excellent customer service by answering questions about delivery status.

Office Worker

GOCOM
Casablanca
01.2006 - 12.2021
  • Managed office supplies inventory and ensured timely restocking for daily operations.
  • Assisted in organizing company events and meetings to enhance team collaboration.
  • Maintained accurate filing systems for documents and records in the office.
  • Coordinated communication between departments to streamline project workflows.
  • Processed incoming and outgoing mail efficiently for smooth office operations.
  • Created spreadsheets to track data points related to customer accounts.
  • Processed invoices, purchase orders, expense reports, and other financial documents.
  • Maintained a professional demeanor while interacting with internal and external customers via phone or email.
  • Greeted and directed visitors to the office.
  • Monitored incoming messages on voicemail system ensuring prompt response times.

Education

Some College (No Degree) - Industrial Trade

Eurelec
MOROCCO

Skills

  • Delivery tracking
  • Route optimization
  • Order accuracy
  • Vehicle maintenance
  • Customer relationship management
  • Inventory control
  • Problem solving
  • Effective communication

Languages

Arabic
Native/ Bilingual
French
Full Professional
English
Elementary

Timeline

Food Delivery Driver

Uber Eats
09.2025 - Current

Delivery Drive Courier

Fasttelecom
01.2022 - 01.2025

Office Worker

GOCOM
01.2006 - 12.2021

Some College (No Degree) - Industrial Trade

Eurelec

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