Rachida el jamour
MD
Summary
Proven in fast-paced environments, adept at enhancing customer satisfaction through high-quality baked goods at Panera Breadwas. Demonstrates reliability, punctuality, and a strong ability to adapt and learn. Excels in cash handling accuracy and maintaining cleanliness, contributing to repeat business and high satisfaction rates. Skilled in both teamwork and independent settings, committed to continual improvement.
Overview
9
9
years of professional experience
Work History
Bakery/Retail Worker
Whole Food Market
03.2022 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Line Cook
Roti Mediterranean Grill
04.2021 - 03.2024
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Baker/Bakery/Pastry Helper
Paul French Restaurant
04.2020 - 09.2023
Line Cook
Cava Grill
05.2021 - 01.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Bakery
Panera Breadwas
01.2016 - 05.2019
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Bakery/pastry
Lamadeleine French Caffe
01.2017 - 04.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
Education
Master of Science -
Ibn Zohr
Morocco, 06.2008
Skills
Patience and Empathy
Reliability and punctuality
Store Cleaning
Cash Handling Accuracy
Timeline
Bakery/Retail Worker
Whole Food Market
03.2022 - Current
Line Cook
Cava Grill
05.2021 - 01.2022
Line Cook
Roti Mediterranean Grill
04.2021 - 03.2024
Baker/Bakery/Pastry Helper
Paul French Restaurant
04.2020 - 09.2023
Bakery/pastry
Lamadeleine French Caffe
01.2017 - 04.2018
Bakery
Panera Breadwas
01.2016 - 05.2019
Master of Science -
Ibn Zohr
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