Summary
Overview
Work History
Education
Skills
Languages
Timeline
Barista

Rachide Souto Amado

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Sales and Customer Service and HD Driver

Dependable Cleaners
11.2011 - Current
  • Handled calls promptly and with courteous professionalism.
  • Maintained working knowledge of products, accounts, representatives, tools and systems.
  • Processed orders, service requests and applied information to customers.
  • Completed call documentation while speaking with customers.
  • Pick Up and Delivery to the address and location demanded.

Dry Cleaner and Transport Driver

Dependable Cleaners
11.2011 - Current
  • Examined and sorted articles according to color, fabric, soil level and required cleaning technique.
  • Sorted and counted articles removed from dryers to fold, wrap or hang items.
  • Used pressing machines and hand irons on appropriate garments.
  • Used hand and machine markers to receive and mark articles for laundry or dry cleaning.
  • Transport the garments to the others stores and cities.

Police Officer Recruit

Boston Police Department
04.2023 - 08.2023
  • Conducted physical training to keep fit and perform job duties productively.
  • Followed protocols and procedures to perform tasks quickly and minimize mistakes.
  • Operated communication systems to gather, process and share information.
  • Enforced local, state and federal laws and ordinances to promote community security and prevent crime.

Driver

American Furniture Rental
04.2018 - 11.2018


  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Setting up and cleaning the furniture's.

Education

High School Diploma -

Teixeira De Sousa High School
Sao Felipe, Fogo, Cabo Verde
06.2009

Skills

  • Vehicle Maintenance
  • Passenger Transportation
  • Commercial Driving
  • Sales
  • Customer Service
  • Multitasking

Languages

Portuguese
Native or Bilingual
Cape Verdean Creole
Native or Bilingual
Spanish
Limited Working

Timeline

Police Officer Recruit

Boston Police Department
04.2023 - 08.2023

Driver

American Furniture Rental
04.2018 - 11.2018

Sales and Customer Service and HD Driver

Dependable Cleaners
11.2011 - Current

Dry Cleaner and Transport Driver

Dependable Cleaners
11.2011 - Current

High School Diploma -

Teixeira De Sousa High School

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Rachide Souto Amado