Racquel Bowen
Brooklyn
Summary
Detail-oriented phlebotomist with experience in sample collection and patient care. Known for ensuring accurate documentation and maintaining a clean work environment. Eager to leverage expertise to improve patient outcomes and operational efficiency.
Overview
4
4
years of professional experience
Work History
Phlebotomist
Quest Diagnostics
Brooklyn, NY
03.2026 - Current
- Collected blood samples following established protocols and safety procedures.
- Performed patient identification verification to ensure accurate sample collection.
- Maintained cleanliness and organization of phlebotomy work area.
- Documented patient information and test orders accurately in electronic systems.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
Team Leader
JCPenney
Brooklyn, NY
09.2023 - 04.2026
- Led team in achieving sales targets through effective training and development initiatives.
- Implemented inventory management practices to enhance stock accuracy and reduce discrepancies.
- Coordinated daily operations to ensure optimal staffing and customer service levels were maintained.
- Developed staff schedules, aligning resources with peak shopping hours for improved efficiency.
- Mentored new team members, fostering a collaborative environment that promotes growth and engagement.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Physical Therapist Assistant
New York Medical And Vascular Services
Brooklyn, NY
01.2022 - 08.2023
- Assisted in developing and implementing individualized treatment plans for diverse patient populations.
- Monitored patient progress and adjusted therapy techniques to enhance recovery outcomes.
- Educated patients on exercises and wellness strategies to promote independence and self-management.
- Collaborated with physical therapists to refine therapeutic approaches, ensuring continuity of care.
- Maintained accurate documentation of patient treatments and progress, adhering to regulatory standards.
- Trained new staff on clinic protocols, enhancing team efficiency and service delivery quality.
Education
Certified Clinical Medical Assistant - Medical Assistant
Stepful
05.2025
High School Diploma -
Stanley High School
Fleetwood, PA06.2011
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Sample and specimen collection
- Specimen labeling procedures
Timeline
Phlebotomist
Quest Diagnostics
03.2026 - Current
Team Leader
JCPenney
09.2023 - 04.2026
Physical Therapist Assistant
New York Medical And Vascular Services
01.2022 - 08.2023
Certified Clinical Medical Assistant - Medical Assistant
Stepful
High School Diploma -
Stanley High School