Racquel Charlemagne
New York,NY
Overview
15
15
years of professional experience
Work History
PARAPROFESSIONAL
HORIZON HEALTHCARE
BROOKLYN
09.2020 - 09.2021
- Assisted students with special needs like auto-immunodeficiency disease
- Teachers Assistant
- Provided one-to-one instructional care.
RESIDENTIAL SPECIALIST
URBAN RESOURCE INSTITUTE
NEW YORK
06.2019 - 09.2020
- Conducted phone line interviews to welcome new residents
- Apartment and room check daily
- Scheduled support groups and attended staff meetings.
ALITALIA AIRLINES
TRAVEL AGENT/CUSTOMER CARE SPECIALIST
04.2016 - 06.2019
- Customer complaint resolution
- Confirming reservations and itineraries
- Document verification
- Assisted with boarding.
NURSE TECHNICIAN
ACCESS NURSES
JERSEY CITY
03.2010 - 02.2016
- Assisted clients living in care facilities
- Supplied compassionate companionship
- Provided respite care
- Provided personal care according to a care plan.
NURSE TECHNICIAN/CNA
CUSACK CARE CENTER HOME FOR THE BLIND
JERSEY CITY
08.2008 - 03.2010
- Cared for adult clients at home
- Assisted in recreation/doctors’ appointments
- Recorded vital signs
- Assisted with activities of daily living
- Phlebotomist.
ADMINISTRATIVE ASSISTANT/ASSISTANT OFFICE MANAGER
ALLIANCE CONSULTING LLC.
NEW YORK
08.2006 - 06.2008
- Maintained filing system and inventory
- Organized conference room
- Handled high volume of incoming calls
- Greeted guests and visitors
- Managed travel arrangements for CEO and Vice President
- Scheduled appointments
- Sent letters, faxes, emails, postal mail.
Education
BACHELOR OF ARTS in Global history, MINOR POLITICAL SCIENCE -
JOHN JAY COLLEGE OF CRIMINAL JUSTICE
05.2025
ASSOCIATE OF ARTS DEGREE IN HISTORY -
BOROUGH OF MANHATTAN COMMUNITY COLLEGE
05.2022
PRE-MED BIOLOGY -
ESSEX COUNTY COMMUNITY COLLEGE
05.2014
ACCOUNTING PROGRAM -
HUDSON COUNTY COMMUNITY COLLEGE
06.2009
Skills
- Customer Experience
- Problem Solving
- Personal Assistant
- Accounting
- Microsoft Office
- Scheduling Travel for management
- Organized Meeting and Board Room
Languages
- German (Intermediate)
- Tsalagi (Intermediate)
- English (Fluent)
Timeline
PARAPROFESSIONAL
HORIZON HEALTHCARE
09.2020 - 09.2021
RESIDENTIAL SPECIALIST
URBAN RESOURCE INSTITUTE
06.2019 - 09.2020
ALITALIA AIRLINES
TRAVEL AGENT/CUSTOMER CARE SPECIALIST
04.2016 - 06.2019
NURSE TECHNICIAN
ACCESS NURSES
03.2010 - 02.2016
NURSE TECHNICIAN/CNA
CUSACK CARE CENTER HOME FOR THE BLIND
08.2008 - 03.2010
ADMINISTRATIVE ASSISTANT/ASSISTANT OFFICE MANAGER
ALLIANCE CONSULTING LLC.
08.2006 - 06.2008
BACHELOR OF ARTS in Global history, MINOR POLITICAL SCIENCE -
JOHN JAY COLLEGE OF CRIMINAL JUSTICE
ASSOCIATE OF ARTS DEGREE IN HISTORY -
BOROUGH OF MANHATTAN COMMUNITY COLLEGE
PRE-MED BIOLOGY -
ESSEX COUNTY COMMUNITY COLLEGE
ACCOUNTING PROGRAM -
HUDSON COUNTY COMMUNITY COLLEGE